---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Carteira de Trabalho Digital"
bundle_id: "br.gov.dataprev.ectps"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/carteira-de-trabalho-digital"
canonical_url: "https://marlvel.ai/apps/carteira-de-trabalho-digital#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Carteira de Trabalho Digital User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 99 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.51/5
- **Platform Split:** iOS 4.2/5 (712 ratings) | Android 4.5/5 (1.7M ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.51/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Digital document access provides a convenient alternative to carrying physical work records for daily tasks**

### Top Complaints (Impact Areas)
- **Persistent login failures and authentication loops prevent users from accessing their employment records post-update**

### Top Requests (What Users Want)
- **Persistent login sessions are requested to avoid repeated authentication via the government portal**

<!-- /section:sentiment -->
<!-- section:swot -->