--- title: "Chicago Works 311 — App Overview" url: https://marlvel.ai/apps/chicago-works-311 category: Utilities developer: 2pensmedia Inc. platforms: ios rating: 1.9 (13 ratings) pricing: free report_level: overview generated: 2026-04-27 last_verified: "2026-04-27T11:39:45.369Z" --- > **Key Insight:** The app serves as a mobile bridge for Chicago residents to interact with city government services through the Open311 framework. | Metric | Value | |--------|-------| | Category | Utilities | | Rating | 1.9 ★ (13) | | Pricing | free | | Platforms | iOS | | Latest Version (iOS) | 3.2 | | Developer | 2pensmedia Inc. | ## What is Chicago Works 311? Chicago Works 311 is a municipal utility application that enables residents to submit and track service requests directly to city departments. Developed in collaboration with local government, the app utilizes the Open311 framework to streamline communication between citizens and city services. ## Key Features - **Service Request Submission**: Allows users to initiate requests for city services directly from their mobile devices. - **Issue Tracking**: Provides a mechanism for users to monitor the status of their submitted requests as they are addressed. - **Open311 Integration**: Connects to the standardized Open311 framework to ensure compatibility with city department systems. - **Citizen Information Storage**: Includes a dedicated page for users to save personal information to facilitate the submission process. ## Who is it for? Chicago residents seeking a digital interface to report and monitor local infrastructure or service issues. ## Links - [App Store](https://apps.apple.com/us/app/chicago-works-311/id385798918?uo=4) - [Full Intelligence Report](https://marlvel.ai/apps/chicago-works-311) --- *This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/apps/chicago-works-311).* *Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*