---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Brother Mobile Connect"
bundle_id: "com.brother.mfc.Shenlong"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/com-brother-mfc-shenlong"
canonical_url: "https://marlvel.ai/apps/com-brother-mfc-shenlong#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Brother Mobile Connect User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 100 of 177 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.56/5
- **Platform Split:** iOS 4.6/5 (62.8K ratings) | Android 4.5/5 (191.8K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.56/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Core printing and scanning functionality provides utility when the connection remains stable for users**

### Top Complaints (Impact Areas)
- **Persistent wireless connectivity failures prevent the app from identifying printers on the local network**

### Top Requests (What Users Want)
- **In-app document management tools for scanning and rearranging pages before finalizing print jobs**

<!-- /section:sentiment -->
<!-- section:swot -->