---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Boost Mobile"
bundle_id: "com.dish.wireless.boostone"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/com-dish-wireless-boostone"
canonical_url: "https://marlvel.ai/apps/com-dish-wireless-boostone#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Boost Mobile User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 120 of 640 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.67/5
- **Platform Split:** iOS 4.7/5 (497.3K ratings) | Android 4.6/5 (296K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Long-term network reliability and consistent pricing keep legacy customers engaged for over a decade**

### Top Complaints (Impact Areas)
- **Persistent application interface bugs prevent users from managing payments and account settings independently**

### Top Requests (What Users Want)
- **Reliable online account management tools to avoid mandatory phone calls for simple billing changes**

<!-- /section:sentiment -->
<!-- section:swot -->