---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Second Phone Number: 2nd eSIM"
bundle_id: "com.municorn.secondPhone"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/com-municorn-secondphone"
canonical_url: "https://marlvel.ai/apps/com-municorn-secondphone#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Second Phone Number: 2nd eSIM User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 62 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.12/5
- **Platform Split:** iOS 4.3/5 (757 ratings) | Android 3.6/5 (284 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.12/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **The core utility of obtaining a second phone number provides convenience for international travel**

### Top Complaints (Impact Areas)
- **Misleading free-to-use marketing masks immediate paywalls that trigger user frustration and scam accusations**
- **Technical failures including undelivered messages and non-functional calling features render the subscription service unusable**

### Top Requests (What Users Want)
- **Implementation of a free trial period for inactive users to test functionality before purchasing**

<!-- /section:sentiment -->
<!-- section:swot -->