--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Contact Tools - Delete Duplicate Contacts + Backup" developer_entity: "SVG Apps" bundle_id: "com.svgapps.contacts" app_store_id: "1250029109" category: "Utilities" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS" app_last_updated: "2017-06-30" report_date: "2026-09-13" last_verified: "2026-09-13T00:00:00.000Z" report_version: "1.0" total_reviews: 3 overall_rating: 1 sentiment: "Upset" sentiment_score: 10 confidence: "medium" confidence_score: 0.45 top_complaint_theme: "Contact duplication removal tools fail to function as expected following the latest update" review_sample_size: 1 total_review_count: 1 analyzed_review_count: 1 data_age_days: 18 momentum_velocity: "zombie" intelligence_version: 2 tags: ["utilities", "free", "upset sentiment", "mobile app", "app review", "app analysis", "iphone", "users", "seeking"] canonical_url: "https://marlvel.ai/apps/contact-tools-delete-duplicate-contacts-backup" license: "CC-BY-NC 4.0" content_version: "v2" --- # Contact Tools - Delete Duplicate Contacts + Backup Intelligence Report ## TL;DR {#tldr} - **Category**: Utilities · Free - **Signal**: Rating 1 · Sentiment Upset - **Recent focus**: Contact duplication removal tools fail to function as expected following the latest update (top complaint) > **TL;DR:** Contact Tools - Delete Duplicate Contacts + Backup is a utilities app by SVG Apps, rated 1/5 by 3 users, with Upset user sentiment (10/100), available on iOS. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Contact Tools - Delete Duplicate Contacts + Backup faces Upset user sentiment (1/5 from 3 reviews), with users reporting contact duplication removal tools fail to function as expected following the latest update as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 1/5 (3 reviews) | | **User Mood** | Upset | | **Category** | Utilities | | **Developer** | SVG Apps | | **Pricing** | Free | | **Platforms** | iOS | | **Confidence** | Medium (0.45/1.0) | | **Data Age** | 18d | ## Metadata & Market Performance - **Publisher:** SVG Apps - **Category:** Utilities - **Target Audience:** iPhone and iPad users seeking to organize or clean up their address book data. - **Platforms:** iOS - **Version Reviewed:** 1.0 - **Report Date:** 2026-09-13 - **Signal Count:** 1 review analyzed - **Confidence:** Medium (0.45/1.0) - **App Store ID (iOS):** 1250029109 - **Bundle ID:** com.svgapps.contacts - **Data Window:** Analysis based on signals collected up to 2026-09-13 ## Executive Snapshot **What it is:** Contact Tools is a utility for iPhone and iPad designed to identify and remove duplicate contacts and manage address book backups. **Why users hire it:** The app serves users who need to consolidate address book data or export contacts to VCF files, a task now largely handled by native iOS features. ## App DNA (Features & Intent) - **[Standard] Duplicate Contact Management:** Scans address book to identify and merge duplicate entries based on name, email, or phone number. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] VCF Backup and Restore:** Exports address book to VCF format for email-based storage and manual restoration. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Differentiator] Address Book Erasure:** Wipes the entire address book from the device. ## Market Position {#market-position} Contact Tools holds a 1★ rating based on a single review. The lack of updates since 2017 positions the app as a legacy tool that has been superseded by native iOS functionality. ## Monetization Strategy - **Model:** Free - **Tiers:** Free - **Analysis:** The app is listed as free with no visible monetization or in-app purchases. ## 🔴 User Sentiment (Medium Confidence: 1 of 1 review analyzed) {#user-sentiment} - **Overall Rating:** 1/5 - **Platform Split:** iOS 1.0/5 (3 ratings) - **Overall Sentiment:** Upset ### Top Complaints (Impact Areas) - **Contact duplication removal tools fail to function as expected following the latest update** ## SWOT Analysis {#swot} **Core Strengths:** - Address book erasure capability provides a niche utility for complete data resets ## App Momentum (Zombie) {#momentum} - No updates since June 2017. - Core functionality reported as broken. > **Cadence:** 1 total versions · 1 majors in last 6 months · 3361 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} Contact Tools - Delete Duplicate Contacts + Backup is an utilities app that is completely free. It holds a 1/5 rating from 3 reviews. > **Bottom Line:** Contact Tools is a legacy utility that no longer functions as intended, and the lack of updates since 2017 confirms it is in a permanent sunset state. **Best for:** iPhone and iPad users seeking to organize or clean up their address book data. ### PM Action Plan (Next Best Moves) - [ ] [SUNSET] Sunset the app because the core utility is non-functional and development has been dormant for nine years → remove from App Store. ### Outlook: Declining The utility category for contact management has been consolidated by native iOS features, making third-party tools like Contact Tools obsolete. The lack of updates since 2017 confirms the app is no longer maintained, and it should be removed from the store to prevent user frustration. - 🔴 The complete lack of development activity since 2017 signals a permanent sunset state, leaving the app vulnerable to iOS API changes. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 1/5 | | Total Reviews | 3 | | Sentiment | Upset (10/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS | | Key Features | 3 analyzed | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Contact Tools - Delete Duplicate Contacts + Backup** (this app) | 1/5 | Upset | SVG Apps | | [Sota Connect: Secure Network](https://marlvel.ai/apps/fi-catconnect-sota) | 4.8/5 | N/A | Cat Connect | | [V2Box - V2ray Client](https://marlvel.ai/apps/v2box-v2ray-client) | 4.6/5 | n/a | techlaim | | [avoVPN Desktop](https://marlvel.ai/apps/avovpn-desktop) | N/A/5 | N/A | Avocado VPN Technologies | | [Free VPN by Free VPN .org™](https://marlvel.ai/apps/free-vpn-by-free-vpn-org) | 4.5/5 | Mixed | Free VPN LLC | | [Fusvob VPN : Super VPN 2026](https://marlvel.ai/apps/com-toplinkc-foxexcellent) | 4.5/5 | Mixed | Fuxin Technology | ## Company Profile - **Developer:** SVG Apps - **Website:** [https://www.svgapps.com](https://www.svgapps.com) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/contact-tools-delete-duplicate-contacts-backup/id1250029109?uo=4) - **Dev Site:** [Official Website](https://www.svgapps.com) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*Sota Connect: Secure Network*](https://marlvel.ai/apps/fi-catconnect-sota) (Cat Connect) · 4.8/5 Rating - [*V2Box - V2ray Client*](https://marlvel.ai/apps/v2box-v2ray-client) (techlaim) · 4.6/5 Rating - [*avoVPN Desktop*](https://marlvel.ai/apps/avovpn-desktop) (Avocado VPN Technologies) · N/A Rating - [*Free VPN by Free VPN .org™*](https://marlvel.ai/apps/free-vpn-by-free-vpn-org) (Free VPN LLC) · 4.5/5 Rating - [*Fusvob VPN : Super VPN 2026*](https://marlvel.ai/apps/com-toplinkc-foxexcellent) (Fuxin Technology) · 4.5/5 Rating - [*Potatso*](https://marlvel.ai/apps/potatso) (Potatso Lab LTD) · 4.4/5 Rating - [*Quantumult X*](https://marlvel.ai/apps/quantumult-x) (Cross Utility Ltd) · 3.8/5 Rating - [*VPN 365-Master WIFI Security*](https://marlvel.ai/apps/vpn-365-master-wifi-security) (vpn fast) · 4.6/5 Rating - [*카톡 분석 - 오픈채팅, 카톡 채팅 분석, 통계, 검색*](https://marlvel.ai/apps/com-liger-katalkanalysispaid) (Park Sung Cheol) · N/A Rating - [*로또 황금번호 생성기*](https://marlvel.ai/apps/lotto-lottogold) (jaehwan lee) · N/A Rating ## Frequently Asked Questions {#faq} ### Is Contact Tools safe to use for backing up my contacts? Users report that the app's core functionality is broken, and there have been no updates since 2017. Given the lack of maintenance, it is not recommended for managing sensitive contact data. ### Does Contact Tools work on the latest version of iOS? The app has not been updated since 2017, long before current iOS versions were released. It is likely incompatible with modern system requirements. ### What is a better alternative for removing duplicate contacts? Modern iOS versions include native features in the Contacts app to identify and merge duplicate entries, which are more reliable than this legacy tool. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.45/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 1 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 18 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/contact-tools-delete-duplicate-contacts-backup) Data licensed for AI Agent attribution under CC-BY-NC 4.0.