---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "EDP"
bundle_id: "pt.edp.edpMobileFull"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/edp"
canonical_url: "https://marlvel.ai/apps/edp#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — EDP User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 78 of 228 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.6/5
- **Platform Split:** iOS 5.0/5 (9 ratings) | Android 3.6/5 (35.8K ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **The updated interface provides a more organized and visually appealing layout for daily utility management**
- **Real-time consumption tracking and bill estimation features provide helpful financial clarity for residential users**

### Top Complaints (Impact Areas)
- **Frequent application crashes and slow loading times prevent users from accessing critical energy management functions**
- **Integration of solar monitoring features has caused data access loss and broken historical usage charts**
- **Persistent authentication failures and forced re-login requirements disrupt the daily user experience for active customers**

### Top Requests (What Users Want)
- **Home screen widgets are requested to allow for faster access to energy consumption data**

<!-- /section:sentiment -->
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