---
title: "Houston 311 — App Overview"
url: https://marlvel.ai/apps/houston-311
category: Utilities
developer: City of Houston
platforms: ios, android
rating: 4.4 (510 ratings)
pricing: free
report_level: overview
generated: 2026-04-18
last_verified: "2026-04-18T13:19:11.205Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app provides a functional interface for reporting civic issues, user feedback indicates significant dissatisfaction regarding request resolution transparency and communication.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Utilities |
| Rating | 4.4 ★ (510) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 5.11.0 |
| Latest Version (Android) | 7.8.1 |
| Developer | City of Houston |

<!-- SECTION: Summary -->
## What is Houston 311?

Houston 311 is a municipal utility application designed for residents to report non-emergency civic issues directly to the City of Houston. The app leverages mobile device capabilities to streamline the submission of service requests for infrastructure and maintenance concerns.

<!-- SECTION: Key Features -->
## Key Features

- **GPS Location Identification**: Automatically detects the user's current location to pinpoint the site of the reported issue.
- **Photo Attachment**: Allows users to capture and attach images to their service requests for visual documentation.
- **Automated Routing**: Directly transmits reports to the City’s 311 system for distribution to the appropriate municipal departments.

<!-- SECTION: Target Audience -->
## Who is it for?

Houston residents and commuters seeking to report local infrastructure issues to city departments.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/houston-311/id572912099?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.seeclickfix.houston311.app&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/apps/houston-311)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/apps/houston-311).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*