---
title: "HP Support Assistant — App Overview"
url: https://marlvel.ai/intel-report/utilities/hp-support-assistant
category: Utilities
developer: HP Inc.
platforms: ios, android
rating: 3.7 (1.8K ratings)
pricing: free
report_level: overview
generated: 2026-04-17
last_verified: "2026-04-17T10:02:29.637Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app offers a comprehensive suite of management tools, users frequently report significant friction regarding connectivity, subscription integration, and chatbot performance.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Utilities |
| Rating | 3.7 ★ (1.8K) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 2.2.0.210 |
| Latest Version (Android) | 2.2.0 |
| Developer | HP Inc. |

<!-- SECTION: Summary -->
## What is HP Support Assistant?

HP Support Assistant is a utility app designed for HP PC and printer owners to manage device health and resolve technical issues. It provides centralized access to guided troubleshooters, device status monitoring, and direct support contact options.

<!-- SECTION: Key Features -->
## Key Features

- **Guided Troubleshooters**: Provides automated assistance for common technical issues like slow performance or audio problems.
- **Device Status Monitoring**: Tracks real-time metrics including printer ink levels, battery health, storage, and security status.
- **Support Contact Options**: Offers direct access to support channels and a Service Center Locator for hands-on assistance.
- **Replacement Parts Ordering**: Facilitates the purchase of replacement parts like ink or hard drives with shipment tracking.

<!-- SECTION: Target Audience -->
## Who is it for?

HP hardware owners seeking self-service troubleshooting and device maintenance tools.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/hp-support-assistant/id1421366380?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.hp.HPSupportAssistant&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/utilities/hp-support-assistant)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/utilities/hp-support-assistant).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*