--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "MDC Solid Waste" developer_entity: "Miami-Dade County" bundle_id: "gov.miamidade.MDCSolidWaste" app_store_id: "1437278700" google_play_id: "gov.miamidade.mdcsolidwaste" category: "Utilities" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-07-22" report_date: "2026-09-14" last_verified: "2026-09-14T00:00:00.000Z" report_version: "3.2" total_reviews: 62 overall_rating: 3.5 sentiment: "Frustrated" sentiment_score: 25 confidence: "medium" confidence_score: 0.5 top_praise_theme: "The waste removal system provides a functional service for users on older Android hardware" top_complaint_theme: "Frequent application crashes during startup and feature usage prevent users from accessing basic services" review_sample_size: 12 total_review_count: 12 analyzed_review_count: 12 data_age_days: 22 momentum_velocity: "maintenance" intelligence_version: 2 tags: ["utilities", "free", "frustrated sentiment", "mobile app", "app review", "app analysis", "miami-dade", "county", "residents"] canonical_url: "https://marlvel.ai/apps/mdc-solid-waste" license: "CC-BY-NC 4.0" content_version: "v2" --- # MDC Solid Waste Intelligence Report ## TL;DR {#tldr} - **Category**: Utilities · Free - **Signal**: Rating 3.5 · Sentiment Frustrated - **Recent focus**: Frequent application crashes during startup and feature usage prevent users from accessing basic services (top complaint) · The waste removal system provides a functional service for users on older Android hardware (top praise) > **TL;DR:** MDC Solid Waste is a utilities app by Miami-Dade County, rated 3.5/5 by 62 users, with Frustrated user sentiment (25/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** MDC Solid Waste faces Frustrated user sentiment (3.5/5 from 62 reviews), with users reporting frequent application crashes during startup and feature usage prevent users from accessing basic services as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.5/5 (62 reviews) | | **User Mood** | Frustrated | | **Category** | Utilities | | **Developer** | Miami-Dade County | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.5/1.0) | | **Data Age** | 22d | ## Metadata & Market Performance - **Publisher:** Miami-Dade County - **Category:** Utilities - **Target Audience:** Miami-Dade County residents requiring access to municipal waste management, recycling, and mosquito control services. - **Platforms:** iOS & Android - **Version Reviewed:** 3.2 - **Report Date:** 2026-09-14 - **Signal Count:** 12 reviews analyzed - **Confidence:** Medium (0.5/1.0) - **App Store ID (iOS):** 1437278700 - **Bundle ID:** gov.miamidade.MDCSolidWaste - **Google Play ID:** gov.miamidade.mdcsolidwaste - **Data Window:** Analysis based on signals collected up to 2026-09-14 ## Executive Snapshot **What it is:** MDC Solid Waste is a municipal utility app for Miami-Dade County residents to manage waste, recycling, and mosquito control services on iOS and Android. **Why users hire it:** It replaces manual call center interactions with digital intake for bulky waste pickups and fee payments, reducing administrative costs for the county. ## App DNA (Features & Intent) - **[Differentiator] Service Requests:** In-app submission for bulky waste pickup, illegal dumping reports, and mosquito inspection requests. - **[Standard] Online Payment Portal:** In-app processing for waste collection fees and bulky waste overage fees. * *User Intent:* Users seek enhanced value through premium features. - **[Standard] Services Near Me:** Geolocation-based lookup for Trash and Recycling Centers. ## Market Position {#market-position} MDC Solid Waste occupies a niche as the official municipal utility portal for Miami-Dade County. The 2.8-star rating on iOS across 13 reviews indicates significant friction in core service delivery compared to the functional expectations of a government-provided tool. ## Monetization Strategy - **Model:** Free - **Tiers:** Free to all residents - **Analysis:** The app is a free utility provided by the municipal government to manage public services and collect fees. ## 🔴 User Sentiment (Medium Confidence: 12 of 12 reviews analyzed) {#user-sentiment} - **Overall Rating:** 3.5/5 - **Platform Split:** iOS 2.8/5 (13 ratings) | Android 3.7/5 (49 ratings) - **Overall Sentiment:** Frustrated ### Top Praises - **The waste removal system provides a functional service for users on older Android hardware** ### Top Complaints (Impact Areas) - **Frequent application crashes during startup and feature usage prevent users from accessing basic services** ## SWOT Analysis {#swot} **Core Strengths:** - Direct digital intake reduces call center volume **Growth Levers:** - Integrate transparent recycling calendars to reduce support ## What's New - **Latest (v3.2, 1 months ago):** Introduced Home Chemical function to the application. ## App Momentum (Maintenance) {#momentum} - Shipped Home Chemical disposal feature. - Ships bug fixes at ~14-week cadence. > **Cadence:** 1 total versions · 1 majors in last 6 months · 100 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} MDC Solid Waste is an utilities app that is completely free. With a 3.5/5 rating from 62 reviews, it faces significant user friction. > **Bottom Line:** MDC Solid Waste must prioritize stability over feature expansion, as the current crash rate and address validation failures render the core service intake unusable for residents. Restoring basic functionality is the only way to recover the operational cost-savings the app was built to provide. **Best for:** Miami-Dade County residents requiring access to municipal waste management, recycling, and mosquito control services. ### PM Action Plan (Next Best Moves) - [ ] [PIVOT] Rebuild address validation logic because it currently rejects valid locations → restore scheduling functionality ### Outlook: Declining The outlook for MDC Solid Waste is declining due to persistent technical debt that prevents the app from serving its primary purpose as a service intake portal. Without a shift toward stability-focused releases, the app will continue to drive residents toward more expensive traditional support channels. - 🔴 Frequent startup crashes prevent users from accessing basic services, which erodes trust in the digital municipal portal. - 🔴 Broken address validation logic prevents bulky waste scheduling, forcing residents to seek alternative support channels. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.5/5 | | Total Reviews | 62 | | Sentiment | Frustrated (25/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **MDC Solid Waste** (this app) | 3.5/5 | Frustrated | Miami-Dade County | | [Sota Connect: Secure Network](https://marlvel.ai/apps/fi-catconnect-sota) | 4.9/5 | N/A | Cat Connect | | [V2Box - V2ray Client](https://marlvel.ai/apps/v2box-v2ray-client) | 4.6/5 | n/a | techlaim | | [avoVPN Desktop](https://marlvel.ai/apps/avovpn-desktop) | N/A/5 | N/A | Avocado VPN Technologies | | [Free VPN by Free VPN .org™](https://marlvel.ai/apps/free-vpn-by-free-vpn-org) | 4.5/5 | Mixed | Free VPN LLC | | [Fusvob VPN : Super VPN 2026](https://marlvel.ai/apps/com-toplinkc-foxexcellent) | 4.5/5 | Mixed | Fuxin Technology | ## Company Profile - **Developer:** Miami-Dade County - **Website:** [https://www.miamidade.gov/solidwaste](https://www.miamidade.gov/solidwaste) - **Social:** [Instagram](https://www.instagram.com/MiamiDadeSolidWaste) · [Facebook](https://www.facebook.com/MiamiDadeSolidWaste) · [X/Twitter](https://twitter.com/miamidadeswm) · [YouTube](https://www.youtube.com/watch) · [LinkedIn](https://www.linkedin.com/company/miami-dade-county-department-of-solid-waste-management) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/mdc-solid-waste/id1437278700?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=gov.miamidade.mdcsolidwaste&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.miamidade.gov/solidwaste) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*Sota Connect: Secure Network*](https://marlvel.ai/apps/fi-catconnect-sota) (Cat Connect) · 4.9/5 Rating - [*V2Box - V2ray Client*](https://marlvel.ai/apps/v2box-v2ray-client) (techlaim) · 4.6/5 Rating - [*avoVPN Desktop*](https://marlvel.ai/apps/avovpn-desktop) (Avocado VPN Technologies) · N/A Rating - [*Free VPN by Free VPN .org™*](https://marlvel.ai/apps/free-vpn-by-free-vpn-org) (Free VPN LLC) · 4.5/5 Rating - [*Fusvob VPN : Super VPN 2026*](https://marlvel.ai/apps/com-toplinkc-foxexcellent) (Fuxin Technology) · 4.5/5 Rating - [*Potatso*](https://marlvel.ai/apps/potatso) (Potatso Lab LTD) · 4.4/5 Rating - [*Quantumult X*](https://marlvel.ai/apps/quantumult-x) (Cross Utility Ltd) · 3.8/5 Rating - [*VPN 365-Master WIFI Security*](https://marlvel.ai/apps/vpn-365-master-wifi-security) (vpn fast) · 4.6/5 Rating - [*카톡 분석 - 오픈채팅, 카톡 채팅 분석, 통계, 검색*](https://marlvel.ai/apps/com-liger-katalkanalysispaid) (Park Sung Cheol) · N/A Rating - [*로또 황금번호 생성기*](https://marlvel.ai/apps/lotto-lottogold) (jaehwan lee) · N/A Rating ## Frequently Asked Questions {#faq} ### Is MDC Solid Waste free to use? Yes, MDC Solid Waste is a free utility app provided by Miami-Dade County for residents to manage waste and recycling services. ### Can I use MDC Solid Waste to schedule a bulky waste pickup? Yes, the app includes a service request feature for bulky waste pickups, though some users report issues with address validation when attempting to schedule. ### Does MDC Solid Waste provide recycling collection schedules? Users report that the app currently lacks a clear or functional recycling calendar, making it difficult to track collection dates. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.5/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 12 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 22 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/mdc-solid-waste) Data licensed for AI Agent attribution under CC-BY-NC 4.0.