---
title: "Mi Movistar Colombia — App Overview"
url: https://marlvel.ai/apps/mi-movistar-colombia
category: Utilities
developer: Colombia Telecomunicaciones S.A. ESP
platforms: ios, android
rating: 3.6 (169.8K ratings)
pricing: free
report_level: overview
generated: 2026-04-18
last_verified: "2026-04-18T21:21:45.170Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app provides a comprehensive suite of management tools, recent user feedback highlights significant stability issues and difficulties in accessing human customer support.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Utilities |
| Rating | 3.6 ★ (169.8K) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 16.0.6 |
| Latest Version (Android) | 16.0.6 |
| Developer | Colombia Telecomunicaciones S.A. ESP |

<!-- SECTION: Summary -->
## What is Mi Movistar Colombia?

Mi Movistar Colombia is a utility app designed for Movistar customers to manage their home and mobile services in one place. It offers account management, technical support tools, and exclusive benefits for users with unified Movistar Total plans.

<!-- SECTION: Key Features -->
## Key Features

- **Account Management**: Allows users to view, download, and pay bills for both home and mobile services.
- **WiFi Administration**: Enables users to restart modems, manage connected devices, and update network passwords.
- **Technical Support**: Provides speed tests and autodiagnostics to identify and report service failures.
- **Movistar Total Benefits**: Grants access to partner discounts, event presales at the Movistar Arena, and priority customer service.

<!-- SECTION: Target Audience -->
## Who is it for?

Existing Movistar Colombia home and mobile service subscribers.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/mi-movistar-colombia/id498265077?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=movistar.android.app&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/apps/mi-movistar-colombia)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/apps/mi-movistar-colombia).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*