---
title: "Protection 360® — App Overview"
url: https://marlvel.ai/intel-report/utilities/protection-360
category: Utilities
developer: T-Mobile
platforms: ios
rating: 4.5 (53.2K ratings)
pricing: free
report_level: overview
generated: 2026-04-14
last_verified: "2026-04-16T18:18:02.296Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** This app serves as a centralized digital hub for T-Mobile customers to manage their device insurance claims and access on-demand technical support.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Utilities |
| Rating | 4.5 ★ (53.2K) |
| Pricing | free |
| Platforms | iOS |
| Latest Version (iOS) | 3.456.0 |
| Developer | T-Mobile |

<!-- SECTION: Summary -->
## What is Protection 360®?

Protection 360® is a utility app developed by T-Mobile that provides comprehensive device management and support for Assurant® policyholders. It streamlines the user experience by centralizing technical support, claim filing, and coverage documentation in one interface.

<!-- SECTION: Key Features -->
## Key Features

- **Live Tech Support**: Provides 24/7 access to live agents via call or chat for assistance with device setup, connectivity, and troubleshooting.
- **Claim Management**: Allows users to file and track claims for accidental damage or mechanical breakdowns directly within the app.
- **Coverage Details**: Provides instant access to policy documents, deductible information, and frequently asked questions.
- **Self-Help Library**: Offers curated articles to help users optimize their connected devices and resolve common issues independently.

<!-- SECTION: Target Audience -->
## Who is it for?

T-Mobile customers enrolled in the Protection 360® device insurance program.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/protection-360/id1226629284?uo=4)
- [Full Intelligence Report](https://marlvel.ai/intel-report/utilities/protection-360)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/utilities/protection-360).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*