Report updated Mar 26, 2026
Guidebook
v9.1.1Event planners and organizations in higher education, enterprise, associations, and non-profits looking to streamline event logistics and attendee engagement.
What Is Guidebook?
Launched Apr 25, 2011
Updated Mar 2026
What users think
Media Gallery
Key Features
End-to-end suite for building event apps, registration, check-in, and badge printing.
Allows attendees to share photos, likes, and comments to foster community engagement.
Users can build custom agendas and to-do lists for events.
Facilitates connections through private messaging between event participants.
Provides interactive maps of event venues and local areas.
Tools like polls and interactive features to drive attendee participation.
Recent User Sentiment
“Recent user voice shows a frustrated sentiment. Users appreciate user interface and organization and utility for event planning, but report connectivity and sync errors and data loss and schedule wiping.”
What Users Love
Easy to navigate, finding events and scheduling visits to different rooms and time.
awesome organized and featyre rich app
Best App I've ever used (atleast for Schedule Planning and Events)
It not only lets me set my schedule, it sends reminders (if you want that).
Pain Points
App basically not functional since getting the error network message
Stopped connecting to the internet. has become useless can't download new guides
The app does not save any events you mark on "My schedule" anymore
Spent a good 2 hours building out my schedule. it then wiped all of that somehow.
Updates block viewing the schedule during busy events.
Every time I open the app, it pops up an "updating" modal that cannot be dismissed or cancelled.
High confidence · 50 reviews available
App Store Performance
| Chart | Rank | Change |
|---|---|---|
| Free | #77 | ▼22 |
Pros and Cons
Pros
- Robust end-to-end B2B event management ecosystem.
- Strong, established brand presence in the higher education and enterprise sectors.
- Intuitive UI design that is generally praised for its organization.
Cons
- Critical technical instability, specifically regarding network connectivity and data persistence.
- Poorly implemented update flow that disrupts user experience during events.
- Declining sentiment trend due to unresolved bugs.
Market Outlook
Growth Opportunities
- Capitalize on the 'offline-first' market gap by resolving sync issues.
- Expand gamification features to further increase session length and user retention.
- Target smaller event organizers with a self-service version of the 'Unlimited' tier.
Market Threats
- Competitors with higher stability scores can easily capture market share from frustrated Guidebook users.
- Potential churn from enterprise clients who cannot afford event-day technical failures.
Key Takeaways
Guidebook is a frustrating business app that is free with in-app purchases. With a 4.2/5 rating from 7.8K reviews, it frustrates many users from users. Users particularly appreciate user interface and organization, though connectivity and sync errors remains a common concern.
Best for: Event planners and organizations in higher education, enterprise, associations, and non-profits looking to streamline event logistics and attendee engagement.
App Details & Pricing
Model: freemium
The app is free for end-users, while the business model relies on B2B SaaS subscriptions for event planners and organizations to build and host their event guides.
iOS Version
9.1.1
Android Version
9.5.0
Release Date
Apr 25, 2011
iOS Price
Free
Android Price
Free
Developer
Guidebook Inc