Report updated Apr 18, 2026

TL;DR:Mattermost is a specialized collaborative workflow platform engineered for defense, intelligence, and critical infrastructure sectors. Users feel Mixed, praising self-hosting & open source but frustrated by app stability and crashes.|TL;DR:Mattermost is a specialized collaborative workflow platform engineered for defense, intelligence, and critical infrastructure sectors. Users feel Mixed, praising self-hosting & open source but frustrated by app stability and crashes.

Mattermost is an established business app that is available. With a 4.6/5 rating from 25K reviews, it shows polarized user reception. Users particularly appreciate self-hosting & open source, though app stability and crashes remains a common concern.

What is Mattermost?

Mattermost is a specialized collaborative workflow platform engineered for defense, intelligence, and critical infrastructure sectors. Unlike general-purpose messaging tools, it prioritizes operational sovereignty by offering self-hosted and private cloud deployment options, ensuring organizations maintain full control over their data. Targeting high-security environments, the platform integrates secure messaging, file sharing, and automated incident response (Playbooks) into a unified interface. Its primary differentiator is the combination of open-source flexibility with enterprise-grade compliance, making it the go-to solution for organizations that cannot rely on public cloud-based communication tools.

Current Momentum

v2.39

Devices with iOS 16.0+ are required. Server version v10.11.0 or later is required. - Added support for AI rewrites when Agents is enabled on the server. - Permalink previews are now properly automatically translated. - Added support for filewillbedownloaded and sendtoastmessage plugin APIs. - Fixed an issue where option descriptions were not readable due to spacing. - Fixed an issue where profile popovers did not show message/mention actions in Direct Message contexts when viewing someone other than the current Direct Message teammate (e.g., from an at-mention). - Fixed an issue where updates in the roles would not be reflected in the mobile app. - Fixed an issue where the connection banner did not disappear if the user had no connection to the internet. - Fixed an error where changes in the channel level roles permissions were not visible in the mobile app. - Fixed an issue where collapsing the Sources citations panel in Agent responses could briefly overlap the content below it. - Fixed an issue with inconsistent permalink error messages between desktop and mobile.

AI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

Active Nemesis

Element Classic

Element Classic

By Vector Creations

Other Rivals

Groundwire: VoIP SIP Softphone
Zulip
Slack
Microsoft Teams
Signal - Private Messenger
Pumble
Session - Private Messenger
Zozulya (Hourly Beeper)

7-Day Rank Pulse 🇺🇸

Business

No ranking data

BusinessGrossing

Rating Pulse 🇺🇸

Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

What makes this app unique?

What Does It Look Like?

How Is The App's Momentum Right Now?

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What Are The Key Features?

Self-Hosted & Private Cloud DeploymentDifferentiator

Full control over data and infrastructure by running the server on-premises or in private clouds.

Mission-Critical PlaybooksDifferentiator

Automated, repeatable workflows to manage incident response and complex operational processes.

Enterprise Mobility Management (AppConfig)Differentiator

Centralized management of mobile endpoints to ensure security and compliance policies.

How much does it cost?

Subscription
  • Free self-hosted version for community use
  • Enterprise subscription tiers for advanced security, compliance, and support

Focuses on B2B/B2G enterprise sales with a 'try-before-you-buy' model via 1-hour preview environments and self-hosted deployment options.

Who Built It?

Mattermost, Inc. app icon 1
Mattermost, Inc. app icon 2
Mattermost, Inc. app icon 3
Mattermost, Inc. app icon 4

Mattermost

(19.5K)

Providing secure, self-sovereign communication and workflow platforms for high-security and regulated industries. Enabling operational control through private cloud and on-premise deployment.

Portfolio

3

Apps

Free 2
Business50%
Productivity50%

Who is Mattermost?

Mattermost differentiates itself by prioritizing operational sovereignty and data control, positioning its platform as a secure alternative to consumer-grade messaging tools for defense, intelligence, and critical infrastructure. Their moat is built on the ability to support self-hosted and private cloud environments, which is a critical requirement for organizations that cannot rely on public SaaS infrastructure. The strategic tension lies in balancing their open-source roots with the enterprise-grade security and compliance features required to maintain their foothold in highly regulated sectors.

Who is Mattermost for?

  • Technical teams
  • Government agencies
  • Organizations in critical infrastructure requiring high-security
  • Sovereign communication tools
Active

Portfolio momentum

Released 8 updates across 3 apps in the last 6 months with consistent maintenance of core business communication tools.

Last release · 21d agoActive apps · 2Abandoned · 1

What do users think recently?

High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.

How did the latest release land?

Overall
4.6/ 5
(25K)
Current version
4.8/ 5
+0.1 vs overall
(5.5K)
Main signal post-update: self-Hosting & Open Source.

What is the recent mood?

Mixed

Recent user voice shows a mixed sentiment. Users appreciate self-hosting & open source, but report app stability and crashes.

What Users Love

Self-Hosting & Open Source

What Frustrates Users

App Stability and Crashes

What is the competitive landscape for Mattermost?

How's The Business Market?

How does it evolve in the Business market?

ChartRankChange
AndroidFree#1612
AndroidFree#1831

The rivals identified

The Nemesis

Element Classic

Element Classic

3.4 (7.5K)

Vector Creations Limited

Competes on high-security, decentralized, and self-hosted communication infrastructure for sensitive organizations.

Head-to-head analysis pending — refresh this report for a detailed comparison.

Contenders

White Label Customization

Push Notifications

Zulip

Zulip

3.6 (666)

Kandra Labs, Inc.

🚀

Offers a self-hosted, thread-based communication platform favored by technical and mission-critical teams.

Peers

Slack Connect

Slack AI

Microsoft 365 Copilot

Teams Phone

Signal Protocol Encryption

Pumble

Pumble

4.7 (1.3K)

CAKE.com

A team chat alternative that offers a more cost-effective approach to business communication.

New Kids on the Block

Session - Private Messenger

Session - Private Messenger

4.6 (24K)

Session Foundation

Rising threat in the privacy-first communication space with decentralized architecture that appeals to security-conscious users.

Zozulya (Hourly Beeper)

Zozulya (Hourly Beeper)

0

Volodymyr Kondratenko

🚀

Innovative universal messaging aggregator that is gaining traction by unifying fragmented communication channels.

The outtake for Mattermost

Strengths to defend, gaps to attack

Core Strengths

  • Strong brand reputation in high-security sectors
  • Robust self-hosting capabilities
  • Clear focus on data sovereignty

Critical Frictions

  • Poor mobile app stability
  • Recurring notification bugs
  • Sync issues

Growth Levers

  • Expanding into regulated industries like finance and healthcare
  • Improving the 'first-run' experience for enterprise admins

Market Threats

  • Established giants like Microsoft Teams adding more 'sovereign cloud' features
  • Emerging decentralized messengers

Key Takeaways

Mattermost is an established business app that is available. With a 4.6/5 rating from 25K reviews, it shows polarized user reception. Users particularly appreciate self-hosting & open source, though app stability and crashes remains a common concern.

Where Is It Heading?

Trend analysis

Available very soon

Disclosure

Independent intel to help builders create better apps.

AI-powered analysis with editorial review, built from publicly available sources. See methodology.

Marlvel.ai is not affiliated with, endorsed by, or sponsored by Mattermost, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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Cite this report

Marlvel.ai. “Mattermost Intelligence Report.” Updated Apr 18, 2026. https://marlvel.ai/intel-report/business/mattermost

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