Find the perfect restaurant for any occasion on OpenTable.
Food enthusiasts and social diners looking for seamless restaurant discovery, reservation management, and dining rewards.
What Is OpenTable?
OpenTable is a market-leading restaurant discovery and reservation platform that simplifies the dining experience for millions of users. By providing a centralized hub for searching over 60,000+ restaurants, managing reservations, and accessing verified diner reviews, it serves as an essential tool for food enthusiasts and travelers alike. The app currently holds a strong market position, ranking #16 in its category (Food & Drink) in the US, reflecting its high utility and brand recognition.
OpenTable’s core value proposition lies in its ability to remove friction from the dining process—from discovery to booking and special request management. Its primary differentiators, such as the "Notify Me" alert system for fully-booked venues and direct messaging with restaurants, provide a significant competitive edge by solving common pain points for social diners.
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OpenTable Key Features
Search and filter over 60,000+ restaurants worldwide by cuisine, price point, and dining experience
Receive real-time notifications for last-minute openings at popular, fully-booked restaurants
Communicate directly with restaurants to manage dietary restrictions and special requests
Access insights and ratings exclusively from diners who have actually visited the restaurant
Earn and redeem bonus points for dining at participating restaurants
User Sentiment
High confidence · 99 reviewsWhat Users Love
Easy to navigate. I was able to find my favorite restaurant within seconds
So easy and convenient to use. For a foodie... it's an irreplaceable asset!
Been using OpenTable for years now. It just works.
Takes the frustration out of dining especially when traveling.
Pain Points
terrible the app is so buggy and glitchy and breaks constently
Entered damn code they sent me 5 different times kicked it out as wrong code
Support is fake. Contacting them talks to ai which creates a ticket but weeks later no one replies.
I can never redeem my gift cards... What a rip off. Then they expire.
Is OpenTable Free? Pricing & Plans
Model: free
The app is free for consumers, monetizing through B2B restaurant management software and reservation fees charged to restaurants.
App Store Performance
| Chart | Rank | Change |
|---|---|---|
| Free | #16 | ▲3 |
OpenTable Pros and Cons
Pros
- Massive inventory of 60,000+ restaurants
- Strong brand equity and high user ratings
- Highly effective Notify Me alert system
Cons
- Recurring technical bugs and authentication issues
- Over-reliance on automated customer support
- Search state persistence issues
Market Outlook
Growth Opportunities
- Improving human-touch in customer support
- Expanding loyalty program incentives
- Optimizing Notify Me alert speed for competitive advantage
Market Threats
- Aggressive competition from Resy and Google Maps
- Restaurants bypassing third-party platforms to avoid fees
- User migration to social-first discovery platforms
The Bottom Line
OpenTable is a well-received food & drink app that is completely free. With a 4.9/5 rating from 5.5M reviews, it consistently earns praise from users. Users particularly appreciate ease of use and navigation, though technical bugs and glitches remains a common concern.
Best for: Food enthusiasts and social diners looking for seamless restaurant discovery, reservation management, and dining rewards.
App Details
iOS Version
26.10.0
Android Version
26.10.0
Release Date
Nov 15, 2008
iOS Price
Free
Android Price
Free
Developer
OpenTable, Inc.