By OpenTable
Report updated Apr 8, 2026
OpenTable
For food enthusiasts and professionals looking for a seamless way to discover, book, and manage dining experiences for any occasion.
OpenTable is a market-leading food & drink app that is completely free. With a 4.9/5 rating from 5.5M reviews, it delivers strong user satisfaction. Users particularly appreciate ease of use, though technical and connectivity issues remains a common concern.
What is OpenTable?
Current Momentum
v26.12
Thanks for using OpenTable! In addition to bug fixes and performance improvements, our latest update includes the ability to use the OpenTable widget to see bookable restaurants and upcoming reservations directly from your iOS home screen.
Active Nemesis
Resy
By Resy
Other Rivals
7-Day Rank Pulse 🇺🇸
Food & DrinkRating Pulse 🇺🇸
Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
Search and explore over 60,000+ restaurants worldwide with filters for cuisine, price, and dining experience.
Receive push notifications for last-minute openings at popular or fully booked restaurants.
Communicate directly with restaurant staff to manage dietary restrictions or special requests.
Access reviews exclusively from diners who have actually visited and booked through the platform.
Earn bonus points for dining at participating restaurants, redeemable for future reservations.
AI-powered assistant to help users find restaurants based on specific needs or occasions.
How much does it cost?
- Free to download and use for all diners
The app operates on a B2B2C model where the consumer-facing app is free to drive volume, while revenue is generated through restaurant management and marketing software solutions.
Who Built It?
OpenTable
Connecting diners with a global network of restaurants for seamless discovery and reservations. Facilitating dining experiences through a dual-sided platform for consumers and operators.
Portfolio
2
Apps
Who is OpenTable?
OpenTable leverages a massive, long-standing network effect to maintain its position as a primary utility for restaurant discovery. The platform is currently navigating a strategic pivot from a simple reservation tool to an AI-driven discovery engine, aiming to increase user engagement beyond transactional bookings. Their moat is built on deep integration with restaurant operations, creating a high barrier to entry for pure-play consumer apps that lack the B2B inventory management component.
Who is OpenTable for?
- Diners seeking restaurant discovery
- Booking
- Alongside restaurant operators managing front-of-house logistics
Portfolio momentum
Released 14 updates across 2 apps in the last 6 months, indicating a high frequency of maintenance and feature iteration.
What other apps does OpenTable make?
What do users think recently?
High confidence · Latest 100 of 149 total reviews analyzed · Based on 149 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a thrilled sentiment. Users appreciate ease of use and convenience and efficiency, but report technical and connectivity issues and privacy and communication.
What Users Love
What Frustrates Users
What is the competitive landscape for OpenTable?
How's The Food & Drink Market?
How does it evolve in the Food & Drink market?
| Chart | Rank | Change |
|---|---|---|
| Free | #12 | ▲1 |
The rivals identified
The Nemesis
- -
Weaker sentiment at 45/100 — but still a direct threat
- -
Notify
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Global Dining Access
Contenders
Microphone-based Heartbeat Detection
AI Chat Support
Quandoo: Restaurant Bookings
★4.8 (579)Quandoo GmbH
A major international alternative providing real-time reservations and discovery across Europe and the Asia-Pacific region.
Peers
Trip Cash Rewards
AI Trip Builder
Gemini-powered Ask Maps
Immersive View
SevenRooms OS
★3.7 (84)SEVENROOMS, Inc.
Primarily a B2B platform that competes for the guest relationship by providing direct booking links and personalized guest management.
New Kids on the Block
The outtake for OpenTable
Strengths to defend, gaps to attack
Core Strengths
- Massive global inventory (60,000+ restaurants)
- High user trust via 5.4M+ verified ratings
- Strong mobile UX with high 'Ease of Use' sentiment
- Early mover in AI-integrated restaurant discovery
Critical Frictions
- Technical friction with VPNs and reservation sync
- Aggressive email marketing practices
- UI scaling issues on older mobile devices
Growth Levers
- Hyper-personalization via Concierge AI to increase conversion
- Expansion into exclusive/membership tiers to compete with niche rivals
- Deepening loyalty rewards to match cashback competitors
Market Threats
- Google Maps' native booking integration bypassing the app
- Resy's exclusive inventory and Amex partnership
- Membership-based disruptors like Dorsia capturing high-end diners
Key Takeaways
OpenTable is a market-leading food & drink app that is completely free. With a 4.9/5 rating from 5.5M reviews, it delivers strong user satisfaction. Users particularly appreciate ease of use, though technical and connectivity issues remains a common concern.
Where Is It Heading?
Improving
OpenTable has pivoted its positioning toward AI-driven discovery while maintaining high user sentiment despite emerging concerns over data privacy and technical connectivity.