Report updated Apr 2, 2026
Lume
v1.6.5The iOS app targets puzzle game enthusiasts who appreciate artistic, indie-style design; the Android app targets retail customers looking to manage loyalty rewards and discounts.
What Is Lume?
Launched Feb 23, 2012
Updated Apr 2025
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Game world constructed entirely from physical paper and cardboard, then filmed for a unique photoreal look
Point-and-click style exploration and puzzle-solving to uncover mysteries
Digital interface for tracking loyalty points, discounts, and special offers
In-app access to personal communications and favorite items
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a mixed sentiment. Users appreciate exceptional customer service and user-friendly app design, but report short gameplay duration and technical bugs and glitches.”
What Users Love
Lume is the go place for great customer service and care.
Everyone is super friendly and always happy to help and answer questions.
Their App is very User Friendly. Easy in & out
very easy app to navigate through
The paper cut stop motion is well crafted
Game looks amazing and the puzzles are decently difficult.
Pain Points
It’s a really cute demo... took me all of 20 minutes to finish
Very very short game, completed it in around an hour.
WHEN YOU GET OUT OF THE GAME IT REMOVES ALL YOUR PROGRESS
The app tells me that it will send a pin to my phone... but I never receive one.
Half the time it doesn't click where you want it to
taps are unresponsive. First puzzle for instance... had to click it at least 5 times
High confidence · 78 reviews available
What are the pros and cons?
Pros
- Highly unique, award-winning visual aesthetic that provides strong brand identity.
- Strong reputation for customer service and support.
- Established developer pedigree with successful titles like Lumino City.
Cons
- Significant technical instability, specifically regarding progress saving and touch responsiveness.
- Very short content duration leads to low replayability.
- Fragmented product identity between a game and a loyalty utility app.
What is the market outlook?
Growth Opportunities
- Expand the paper-craft puzzle niche by adding more levels or a sequel.
- Capitalize on the loyalty app user base to cross-promote other premium titles.
- Address technical bugs to improve the 3.7-star rating and increase conversion to other games.
Market Threats
- High-quality indie competitors like Paper Trail are capturing the art-house puzzle market.
- Negative sentiment regarding bugs may discourage users from downloading the developer's paid titles.
Who competes with Lume?
Contenders
Machinarium
Amanita Design s.r.o.
A seminal point-and-click puzzle adventure with a distinct, hand-crafted art style that appeals to the same artistic-minded audience.
Samorost 3
Amanita Design s.r.o.
Shares the surreal, non-verbal, and highly artistic puzzle-adventure DNA that defines the Lume experience.
Same Space
Tiny Room Story: Town Mystery
★4.8 (11K)Kiary Games Ltd
A 3D point-and-click mystery game that focuses on environmental puzzles and exploration.
Agent A: A puzzle in disguise
★4.8 (11K)Yak & co
A stylish, retro-themed point-and-click adventure that competes for the attention of puzzle-solving fans.
Crunchyroll: Tengami
★2.5 (8)Crunchyroll, LLC
Utilizes a paper-craft visual style that is the closest thematic match to Lume's physical aesthetic.
The Witness
Thekla, inc.
A high-end, atmospheric puzzle game for users who prioritize deep, thoughtful exploration over fast-paced action.
New Kids on the Block
Paper Trail NETFLIX
★4.8 (3K)Netflix, Inc.
A top-down puzzle adventure where players fold the world like paper, directly challenging the 'paper-craft' aesthetic niche.
What are the key takeaways?
Lume is a divisive games app that is completely free. With a 3.9/5 rating from 229 reviews, it receives mixed feedback from users. Users particularly appreciate exceptional customer service, though short gameplay duration remains a common concern.
Best for: The iOS app targets puzzle game enthusiasts who appreciate artistic, indie-style design; the Android app targets retail customers looking to manage loyalty rewards and discounts.
How much does it cost?
Model: free
The iOS game is positioned as a free promotional tool for the developer's other titles, while the Android app serves as a functional loyalty utility for a brand.
iOS Version
1.6.5
Android Version
6.0.0
Release Date
Feb 23, 2012
iOS Price
Free
Android Price
Free
Developer
State of Play Games