Report updated May 15, 2026
MemberMe+
For members of gyms, sports clubs, and fitness facilities that utilize EZFacility management software.
MemberMe+ is an established health & fitness app that is completely free. With a 2.5/5 rating from 205 reviews, it shows polarized user reception. Users particularly appreciate convenience of booking classes, though ui instability and bugs remains a common concern.
What is MemberMe+?
MemberMe+ is a white-labeled mobile scheduling and booking app for fitness facility members on iOS and Android.
It serves the job of enabling gym members to manage their fitness schedules and receive facility updates without manual front-desk interaction.
Current Momentum
v113.1 · 2w ago
Maintenance- Ships stability updates for Android.
- Maintains legacy integration with EZFacility.
Active Nemesis
Industrious
By Fitness Industrious
Other Rivals
7-Day Rank Pulse 🇺🇸
Health & FitnessNo ranking data
Rating Pulse 🇺🇸
Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
Customized mobile interface using facility logos and messaging.
Live access to class, trainer, and court availability.
Automated alerts for facility news and offers.
How much does it cost?
- Free to download for members of participating facilities
The app functions as a free utility for end-users, with revenue generated via B2B software contracts with fitness facilities.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does EZFacility.com make?
What do users think recently?
High confidence · Latest 100 of 205 total reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a mixed sentiment. Users appreciate convenience of booking classes, but report ui instability and bugs.
What Users Love
What Frustrates Users
What is the competitive landscape for MemberMe+?
How's The Health & Fitness Market?
Market outlook for this category
Available very soon
The rivals identified
The Nemesis
Head to Head
MemberMe+ must prioritize a UI/UX overhaul and increase release velocity to close the satisfaction gap and prevent churn to more modern, polished alternatives.
What sets MemberMe+ apart
Deep, native integration with the EZFacility ecosystem provides a seamless backend experience for existing clients.
Lower barrier to entry for facilities already utilizing the EZFacility management software suite.
What's Industrious's Edge
Superior user interface design drives higher engagement and significantly better app store ratings.
More frequent feature updates ensure the app remains modern and competitive with current mobile trends.
Contenders
Includes integrated credit management features, allowing members to handle billing directly within the mobile app.
Provides native calendar synchronization, which helps users better manage their fitness schedules alongside personal commitments.
Peers
Provides native 24/7 door access control integration, a critical feature for modern, unstaffed fitness facility models.
Focuses on automated billing workflows that simplify revenue collection for gym owners compared to manual processes.
Boasts a massive user base and high review volume, signaling strong market trust and proven reliability.
Offers a highly streamlined in-app booking and payment flow that minimizes friction for the end user.
Leverages proprietary AI agents like CAASI to automate front desk tasks and reduce administrative overhead for gyms.
Integrates a comprehensive rewards program directly into the app to incentivize member retention and class attendance.
Features a robust, unified booking system that handles real-time availability tracking more effectively than basic schedulers.
Includes built-in direct business communication channels, fostering stronger community engagement between the facility and its members.
New Kids on the Block
Utilizes a highly focused, branded approach to drive community loyalty within a single specific fitness location.
The outtake for MemberMe+
Strengths to defend, gaps to attack
Core Strengths
- Deep native integration with EZFacility backend provides a stable B2B distribution channel
- Branded interface allows facilities to maintain unique identity
Critical Frictions
- 0.74★ Android-iOS rating gap indicates poor platform-specific stability
- Slow release cadence leaves UI feeling dated compared to modern alternatives
Growth Levers
- Integrate wearable health data to increase daily active usage
- Add automated billing workflows to match ClubReady's feature set
Market Threats
- Aggressive update cycles from rivals like Industrious erode the value of the branded app
- Rising user expectations for mobile-first UX increase churn risk
What are the next best moves?
Rebuild core booking flow because Android-iOS rating gap indicates instability → increase session retention
Android rating is 2.31 vs 3.05 on iOS, signaling platform-specific technical debt.
Trade-off: Pause new feature development for the branded interface — stability is the primary churn driver.
Audit push notification logic because users report missing facility news → improve engagement
Push notifications are a core retention feature but currently lack reliability in user reports.
Trade-off: Deprioritize the UI skinning update for new facilities — core utility must function first.
A counter-intuitive read
The app's B2B-locked distribution is its primary weakness, yet it is also the only reason the app survives; a pivot to a standalone consumer model would destroy its current revenue source.
Feature Gaps vs Competitors
- Integrated credit management (available in ClubReady Mobile)
- Native 24/7 door access control (available in RhinoFit)
- AI-driven business intelligence tools (available in WellnessLiving Achieve)
Key Takeaways
MemberMe+ maintains a stable B2B position through its EZFacility integration, but the aging mobile experience drives negative sentiment and churn risk, so the PM must prioritize a UI/UX overhaul to defend the facility-partner base against modern competitors.
Where Is It Heading?
Mixed Signals
The fitness management market is consolidating around apps that offer integrated billing and AI-driven automation, leaving MemberMe+ exposed due to its limited feature set. Unless the team accelerates the release cadence to address UI regressions, the app will continue to lose relevance to competitors that prioritize mobile-first engagement.
The persistent rating gap on Android indicates technical neglect, which accelerates churn as users migrate to modern, more stable fitness management platforms.
Recent updates focused on stability, but the lack of feature expansion leaves the app vulnerable to competitors with faster, more modern release cycles.