Updated Mar 25, 2026
Arlo Secure: Home Security
Homeowners and families seeking a high-resolution, DIY smart home security system with professional-grade monitoring and AI-driven automation.
What Is Arlo Secure: Home Security?
What users think
Media Gallery
Key Features
Distinguishes between people, packages, vehicles, and animals to provide specific alerts.
Quickly request police, fire, or medical assistance directly through the app UI.
Professional monitoring by security experts to provide round-the-clock protection.
Receive animated previews of motion events and take action without unlocking the phone.
Recent User Sentiment
“Recent user voice shows a frustrated sentiment. Users appreciate ease of use, but report connectivity and offline issues and update regressions.”
What Users Love
Great easy to use product that protects my home
Straight forward operation, excellent reliability
Pain Points
The base station goes 'off-line' frequently
Most of the time I can’t even connect to my cameras
It's horrible ever since I did the new update
everytime they update the app it sucks even more
High confidence · 478.8K reviews available
App Store Performance
| Chart | Rank | Change |
|---|---|---|
| Grossing | #10 | |
| Free | #91 | ▼8 |
Pros and Cons
Pros
- High-resolution hardware integration (4K/12X Zoom)
- Advanced AI object differentiation capabilities
- Strong monetization (#10 Grossing Rank)
- Comprehensive multi-location management
Cons
- Frequent software regressions after updates
- Significant Android performance gap (3.2 rating)
- Critical connectivity/offline reliability issues
- High user friction regarding subscription paywalls
Market Outlook
Growth Opportunities
- Competitors can win on 'Local Storage' reliability messaging
- Market gap for a 'stability-first' security software experience
- Improving Android app parity to capture dissatisfied users
Market Threats
- Rapidly declining user trust and brand equity
- Perception of 'bait-and-switch' regarding previously free features
- Systemic recording failures posing reputational risks
Key Takeaways
Arlo Secure: Home Security is a frustrating lifestyle app that is available. With a 3.7/5 rating from 478.8K reviews, it frustrates many users from users. Users particularly appreciate ease of use, though connectivity and offline issues remains a common concern.
Best for: Homeowners and families seeking a high-resolution, DIY smart home security system with professional-grade monitoring and AI-driven automation.
App Details & Pricing
Model: subscription
The app follows a 'Hardware-as-a-Service' model where advanced software features are gated behind recurring subscriptions to ensure long-term monetization beyond the device sale.
iOS Version
6.19.0
Android Version
6.19.0_6190001
Release Date
Sep 4, 2019
iOS Price
Free
Android Price
Free
Developer
Arlo Technologies Inc.