Report updated Mar 26, 2026
Uber - Request a ride
v3.714.10001Everyday commuters, business travelers, and urban dwellers looking for a comprehensive, on-demand mobility and delivery solution.
What Is Uber - Request a ride?
Launched May 21, 2010
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
Media Gallery
Key Features
Offers a wide range of ride types including standard, luxury, eco-friendly, group, and pet-friendly options, plus scooters and transit integration.
Provides transparent pricing and estimated arrival times before booking to eliminate hidden costs.
Allows users to schedule rides in advance with extra wait time and flexible cancellation policies.
Seamless access to food, grocery, and pharmacy delivery via Uber Eats, plus same-day item delivery via Uber Connect.
Comprehensive suite of safety tools including real-time tracking, VoIP calling, and safety preference management.
Centralized dashboard for managing corporate travel, meal programs, and expense tracking.
Recent User Sentiment iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a excited sentiment. Users appreciate driver quality and professionalism and affordability and value, but report pricing transparency and billing issues and booking and driver reliability.”
What Users Love
delightful ride with a very nice Lady
Rajuji, the driver, is very polite and well behaved person
very affordable and good ride
great app soo cheap for rides
Pain Points
Shows one price at the start of the ride and the price jumps up when the ride ends
junk fees, just tell me how much it costs for the ride
whenever I tried to book bike ride it never get accepted
the driver accepts the ride, then after waiting, the driver cancels the auto
High confidence · 50 reviews available
Pros and Cons
Pros
- Massive global network effect
- Extensive service diversification
- High-frequency usage patterns
- Robust safety feature suite
Cons
- Perceived lack of pricing transparency
- Inconsistent driver reliability
- Poorly rated customer support
Market Outlook
Growth Opportunities
- Integration with public transit
- AI-driven support automation
- Expansion of Carshare/Valet services
Market Threats
- Regulatory pressure
- Aggressive local competition
- Rising operational costs
Key Takeaways
Uber - Request a ride is a exciting maps & navigation app that is free with in-app purchases. With a 4.8/5 rating from 33.5M reviews, it excites its users from users. Users particularly appreciate driver quality and professionalism, though pricing transparency and billing issues remains a common concern.
Best for: Everyday commuters, business travelers, and urban dwellers looking for a comprehensive, on-demand mobility and delivery solution.
App Details & Pricing
Model: freemium
Monetizes through transaction fees on rides and deliveries, supplemented by a loyalty-based subscription model (Uber One) to increase platform stickiness and cross-service usage.
iOS Version
3.714.10001
Android Version
4.622.10002
Release Date
May 21, 2010
iOS Price
Free
Android Price
Free
Developer
Uber Technologies, Inc.