Report updated Mar 26, 2026

What Is BACtrack View?

BACtrack View is a specialized mobile health solution providing remote, verifiable alcohol monitoring through proprietary hardware and a software-based compliance ecosystem. It is primarily used for high-stakes scenarios such as child custody cases, court-ordered sobriety, and workplace safety. Despite a strong value proposition and a solid grossing rank (#44 in category), the app suffers from severe technical instability and poor customer service. These issues create a significant vulnerability, as the app's core promise—accountability and trust—is undermined by its frequent failure to function reliably.

What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.

Frustrated
Accountability and Recovery Support
App Stability and Crashes... Show more

Media Gallery

Key Features

Video VerificationDifferentiator

Captures a photo/video of the user during the breathalyzer test to ensure identity and compliance

Police-Grade Breathalyzer HardwareDifferentiator

Includes a professional-grade fuel cell sensor device that connects to the smartphone

Time, Date & Location-stamped ResultsDifferentiator

Provides verifiable proof of testing context for legal or accountability purposes

Recent User Sentiment iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate accountability and recovery support, but report app stability and crashes and customer service and billing issues.

What Users Love

Accountability and Recovery Support

This app is a lifesaver and does exactly what it promises

Having this before it was court ordered helped me TREMENDOUSLY with my case

Pain Points

App Stability and Crashes

App constantly crashes and will not allow login

App fails a lot. Need very strong signal or it won’t work

Customer Service and Billing Issues

Customer support talks in circles

If you do send a form for cancellation on time they will just charge you automatically

High confidence · 51 reviews available

App Store Performance

ChartRankChange
Grossing#446
No ranking data for this selection.

Pros and Cons

Pros

  • Proprietary hardware integration
  • Clear value proposition for high-stakes compliance
  • Established recurring revenue model

Cons

  • Frequent app crashes and login failures
  • Poor customer support and billing transparency
  • Low user ratings on iOS

Market Outlook

Growth Opportunities

  • Capture market share by offering a more stable, reliable alternative
  • Expand into enterprise workplace safety contracts
  • Improve brand reputation through proactive support

Market Threats

  • Competitors with better UX/UI
  • Potential regulatory or platform scrutiny due to billing complaints
  • User migration to non-app-based testing methods

Key Takeaways

BACtrack View is a frustrating medical app that is available. With a 4.0/5 rating from 229 reviews, it frustrates many users from users. Users particularly appreciate accountability and recovery support, though app stability and crashes remains a common concern.

Best for: Individuals and families navigating sobriety, child custody cases, or workplace compliance who require verifiable, court-admissible alcohol monitoring.

App Details & Pricing

Model: subscription

Tiers:
Basic plan at $79.99/monthPlus plan at $99.99/monthPro plan at $129.99/month

Hardware-as-a-service model where the breathalyzer is provided free with a subscription; focuses on high-intent users in legal or recovery situations.

iOS Version

2.37.0

Android Version

1.24.0

Release Date

Jan 16, 2019

iOS Price

Free

Android Price

Free

Independent intel to help builders create better apps.

No publisher influence. No third-party bias. Built with objectivity in mind to serve the builder community. Reports are continuously improved and refined. For informational purposes only.

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