Report updated Mar 26, 2026
ECOBICI
v2026.7.3Commuters and tourists in Mexico City looking for a practical, efficient, and healthy way to navigate the city for short-distance travel.
What Is ECOBICI?
Launched Jul 20, 2022
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
Media Gallery
Key Features
View live bike and dock availability at stations near the user's location
Directly unlock bikes at the port using the mobile application
Syncs ride durations with the Health app to track physical activity goals
Ability to choose or switch between various subscription plans directly in the app
Review past trips and receive confirmation notifications after locking a bike
Easily link the local public transport (MI) card to the user account
Recent User Sentiment iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate convenience and utility and app information accuracy, but report payment and foreign card issues and bike unlocking failures.”
What Users Love
Ecobici is a good transport option for nearby places.
These ecobicis made our trip to CDMX an amazing experience.
The info was always accurate and reliable about docking spots, docks and bikes available.
The map that the app offers helps to find a bike.
Pain Points
Can't pay US card, tried multiple times different cards.
App will not accept my visa card. Read other reviews and it's apparently a common problem for tourists.
No agarran los QR a veces.
It’ll take 5-10 minutes just to unlock a bike. The app just sits there and loads.
High confidence · 99 reviews available
App Store Performance
| Chart | Rank | Change |
|---|---|---|
| Free | #80 | NEW |
Pros and Cons
Pros
- Strong integration with local public transport (MI Card) and health ecosystems.
- Extensive physical infrastructure (9,000+ bikes) providing high utility.
- Clear, functional UI focused on the core task of finding and unlocking bikes.
Cons
- Critical failure in international payment processing, alienating the tourist demographic.
- Persistent technical bugs in QR scanning and geolocation services.
- Lack of an effective feedback loop for reporting bike maintenance issues.
Market Outlook
Growth Opportunities
- Improving the international payment gateway to capture the high-value tourist market.
- Implementing a crowdsourced maintenance reporting feature to improve fleet quality.
- Enhancing SMS verification protocols to support global phone numbers.
Market Threats
- Negative word-of-mouth from tourists damaging the brand's international reputation.
- Potential for competitors to enter the market with more reliable, tech-first bike-sharing solutions.
- Reliance on physical infrastructure that, if poorly maintained, reflects negatively on the app's perceived quality.
Key Takeaways
ECOBICI is a frustrating navigation app that is free with in-app purchases. With a 3.4/5 rating from 4.7K reviews, it frustrates many users from users. Users particularly appreciate convenience and utility, though payment and foreign card issues remains a common concern.
Best for: Commuters and tourists in Mexico City looking for a practical, efficient, and healthy way to navigate the city for short-distance travel.
App Details & Pricing
Model: freemium
The app serves as a gateway to a public service, using a transactional model where users pay for access duration rather than a recurring software subscription.
iOS Version
2026.7.3
Android Version
2026.7.3.1773071888
Release Date
Jul 20, 2022
iOS Price
Free
Android Price
Free
Developer
Lyft, Inc.