Quince icon

Quince

Lastbrand Inc

4.3K ratings
Overall #4 60Shopping #1 12

Updated Mar 25, 2026

What Is Quince?

Quince is a direct-to-consumer shopping platform that leverages a factory-direct model to offer luxury-quality essentials at accessible prices. By prioritizing radical transparency and sustainability, the app has secured a strong position in the shopping category, currently ranking #4 on the US Overall Free charts. The app is tailored for value-conscious, ethical shoppers who desire high-end materials like cashmere and organic cotton without traditional retail markups. Its primary differentiator is the combination of a 365-day return policy and a transparent, ethical supply chain, which fosters high consumer trust and loyalty.

What users think

Thrilled
Product Quality and Value
App Technical Bugs... Show more

Media Gallery

Key Features

Factory-Direct Pricing ModelDifferentiator

Eliminates supply-chain middlemen to provide luxury-quality goods at significantly lower retail prices

Sustainable SourcingDifferentiator

Commitment to organic materials, ethical manufacturing, and environmentally responsible production practices

365-Day ReturnsDifferentiator

Extended return policy providing a low-risk shopping experience for customers

Recent User Sentiment

Thrilled

Recent user voice shows a thrilled sentiment. Users appreciate product quality and value and customer service and returns, but report app technical bugs and forced app usage.

What Users Love

Product Quality and Value

The quality and FEEL of their clothing is on par with higher end luxury brands.

Unbelievable quality and amazing prices.

Customer Service and Returns

Their return/exchange process is seamless.

Free returns up to a year.

Pain Points

App Technical Bugs

The popup keyboard covers the confirm button.

Wishlist keeps saying 'Something went wrong'.

Forced App Usage

Forcing people to download your stupid app to buy certain products.

High confidence · 86 reviews available

App Store Performance

ChartRankChange
Free#112
Free#460

Pros and Cons

Pros

  • High-trust brand equity
  • Industry-leading 365-day return policy
  • Strong product-market fit

Cons

  • Technical instability in app UI
  • Negative perception of forced app adoption
  • Lack of social community features

Market Outlook

Growth Opportunities

  • Expansion into new lifestyle categories
  • Fixing UI/UX bugs to reverse sentiment decline
  • Implementation of loyalty/referral programs

Market Threats

  • Established retailers adopting DTC models
  • User frustration with mobile-only requirements
  • Rising customer acquisition costs

Key Takeaways

Quince is a thrilling shopping app that is completely free. With a 4.9/5 rating from 4.3K reviews, it thrills its users from users. Users particularly appreciate product quality and value, though app technical bugs remains a common concern.

Best for: Conscious consumers who value high-quality, sustainable, and timeless essentials but are looking to avoid the high markups associated with traditional luxury retail brands.

App Details & Pricing

Model: free

Tiers:
Free to download and useNo subscription required; pay-per-item pricing

The app functions as a direct-to-consumer storefront; monetization is purely transactional, relying on the value proposition of 'affordable luxury' to drive high conversion rates.

iOS Version

1.260317.0

Android Version

1.260317.0

Release Date

Mar 2, 2025

iOS Price

Free

Android Price

Free

Developer

Lastbrand Inc

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