CLEAR provides a safer, easier way through airports, stadiums, and beyond.
Frequent travelers and sports fans looking to reduce friction and save time during security screenings and venue entry.
What Is CLEAR - Travel & Experiences?
CLEAR is a biometric identity platform that streamlines security and access for travelers and sports fans. By offering expedited security lanes and predictive travel tools, it aims to provide a frictionless experience.
Despite a strong market position and high overall ratings, the app is currently struggling with severe technical instability and negative user sentiment. It operates on a freemium model, using the app as a utility to drive subscriptions for its core CLEAR+ service.
What users think recently
Media Gallery
CLEAR - Travel & Experiences Key Features
Expedited security screening at 150+ airports using biometric identity verification.
Predictive travel planning tool that calculates exactly when to leave for the airport to reach the gate on time.
Secure, opt-in digital identity verification for use in travel, stadiums, and partner services.
AI User Sentiment
What Users Love
This was so fast and easy to complete!
The app is easy to use and quick
Pain Points
Stays on the get started page. Loading… and then repeats
Crashes whenever I open on iPhone software 26.3.1.
High confidence · 99 reviews analyzed
App Store Performance
| Category | Chart | Rank | Change |
|---|---|---|---|
| Travel | Free | #7 | ▲8 |
| Overall | Free | #74 | NEW |
CLEAR - Travel & Experiences Pros and Cons
Pros
- Strong brand recognition
- Predictive 'Home-to-Gate' technology
- Large existing user base
Cons
- Critical app stability/loading bugs
- Inconsistent biometric scanning
- Negative sentiment regarding billing
Market Outlook
Growth Opportunities
- Expansion into broader digital identity use cases
- Improving speed-to-value perception
- Capturing churned competitor users
Market Threats
- TSA PreCheck efficiency improvements
- Biometric data privacy regulations
- Competitive pressure from airline fast-track programs
The Bottom Line
CLEAR - Travel & Experiences is a frustrating travel app that is free with in-app purchases. With a 4.7/5 rating from 532.5K reviews, it frustrates many users from users. Users particularly appreciate ease of use, though app stability and crashes remains a common concern.
Best for: Frequent travelers and sports fans looking to reduce friction and save time during security screenings and venue entry.
App Details & Pricing
Model: freemium
The app acts as a free utility to drive user acquisition and data collection, while the core revenue is generated through the CLEAR+ subscription model.
iOS Version
4.2.0
Android Version
4.2.0
Release Date
Sep 5, 2019
iOS Price
Free
Android Price
Free
Developer
Alclear, LLC