Report updated Mar 26, 2026
Uber Fleet
v1.0Professional fleet owners and business partners who manage multiple drivers and vehicles on the Uber platform.
What Is Uber Fleet?
Launched Jul 27, 2018
Updated Dec 2025
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
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Key Features
Real-time monitoring of driver locations and routes via an interactive map
Detailed metrics on trip counts, online hours, and earnings for individual drivers
Comprehensive breakdowns of earnings to facilitate accurate and timely payments
Tools to easily add or remove drivers from the fleet
Direct calling and messaging functionality to contact drivers
Access to a pool of qualified, active drivers to recruit for the fleet
Round-the-clock access to support systems for fleet owners
Recent User Sentiment iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate general satisfaction and operational utility, but report login and account access and technical bugs and stability.”
What Users Love
good
very nice
makes things faster
see all the transactions and the owner of the cars pays the driver
Pain Points
I am trying to log in to my fleet app but it doesn't allow me
can't even log in
Just shows a white page when opening the app since the last update
The Live Map has not been displaying
High confidence · 51 reviews available
Pros and Cons
Pros
- Deep integration with Uber ecosystem
- Unique driver marketplace
- Real-time operational visibility
Cons
- Critical login/stability bugs
- Ineffective customer support
- Missing document management features
Market Outlook
Growth Opportunities
- Improve document upload UX
- Enhance technical support responsiveness
- Expand fleet analytics capabilities
Market Threats
- Migration to third-party SaaS
- Negative brand perception
- Loss of fleet partner trust
Key Takeaways
Uber Fleet is a frustrating travel app that is completely free. With a 3.5/5 rating from 58K reviews, it frustrates many users from users. Users particularly appreciate general satisfaction, though login and account access remains a common concern.
Best for: Professional fleet owners and business partners who manage multiple drivers and vehicles on the Uber platform.
App Details & Pricing
Model: free
The app is a B2B utility tool provided at no cost to fleet owners to ensure operational efficiency and retention within the Uber ecosystem.
iOS Version
1.0
Android Version
VARY
Release Date
Jul 27, 2018
iOS Price
Free
Android Price
Free
Developer
Uber Technologies, Inc.