Report updated Apr 8, 2026
beIN
Existing beIN satellite TV subscribers looking to manage their accounts and sports fans seeking direct access to beIN streaming content.
beIN is a struggling utilities app that is available. With a 3.0/5 rating from 96 reviews, it struggles with user retention.
What Is beIN?
Ranking Evolution (last 7D · US)
No ranking data
Published by
beIN Media Group
Nemesis
MyOSN
Rivals
Recent User Mood
What makes this app unique?
What Does It Look Like?
What's New
v3.10
No release notes available.
What Are The Key Features?
Allows users to subscribe to, upgrade, or renew beIN services directly within the app.
Enables users to activate their hardware using a SmartCard number.
Allows users with qualifying satellite packages to activate a complimentary digital streaming account.
Provides a portal to pay subscription installments and manage billing cycles.
Who is it for & how much does it cost?
Target Audience
Existing beIN satellite TV subscribers looking to manage their accounts and sports fans seeking direct access to beIN streaming content.
Pricing
Subscription- Free app download
- Paid subscription tiers for sports and entertainment content
- Complimentary access for existing satellite package holders
The app functions as a utility hub for existing satellite customers and a direct-to-consumer acquisition channel for digital-only streaming subscriptions.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does beIN Media Group make?
User Sentiment
iIndependent intel reports to help builders create better apps. Accuracy improves every day. For informational purposes only.Medium confidence · 14 reviews available
What is the recent mood?
“Recent user voice shows a upset sentiment. but report lack of arabic language support and poor customer service.”
What Frustrates Users
لا يدعم العربية (Does not support Arabic)
٩٠٪ من المستخدمين القناة عرب وتحط لي الموقع انجليزي (90% of users are Arab and you provide the site in English)
خدمة العملاء متدنية جدا جدا (Customer service is very, very poor)
I have been trying to get in touch with Bein Customer Support online/App/Email for over a year, nothing happens.
Can’t use the app because Egypt isn’t included in the countries
لا استطیع ان اقوم فی التسجیل لان لا یوجد اسم ایران فی قائمه الدول (I cannot register because Iran is not in the country list)
What is the competitive landscape for beIN?
How's The Utilities Market?
Market outlook for this category
Available very soon
Utilities Market Trend
Utilities market trend & dynamics
Available very soon
The rivals identified
The Nemesis
Peers
Xfinity
★4.3 (1316K)Comcast
Broad utility app for managing home cable hardware and digital service tiers.
Spectrum Access: Enabled Media
★4.4 (144)Charter Communications
Utility portal for cable subscribers to manage billing and hardware status.
New Kids on the Block
Fubo: Watch Live TV & Sports
★4.5 (110K)fuboTV Inc.
Rising sports-centric digital rival that is simplifying the subscription management experience for sports fans.
Sling Drift
★4.5 (286K)AI Games FZ
Innovative digital-first provider that integrates with AirTV hardware for a hybrid satellite/digital management experience.
The outtake for beIN
SWOT Analysis
Core Strengths
- Exclusive hardware integration (SmartCard activation)
- Direct link to premium beIN Sports content rights
- Strong existing satellite subscriber base
Critical Frictions
- Lack of Arabic language support
- Poor customer service responsiveness
- Technical instability and regional registration bugs
Growth Levers
- Localization for the MENA market to improve user retention
- Expanding regional support to Egypt and Iran
- Improving the digital-only acquisition funnel
Market Threats
- Direct competition from MyOSN in the MENA region
- Digital-first sports streamers like Fubo and Sling
- High user churn due to poor app performance and support
Key Takeaways
beIN is a struggling utilities app that is available. With a 3.0/5 rating from 96 reviews, it struggles with user retention.
Where Is It Heading?
Trend analysis
Available very soon