What Is Burner: Second Phone Number?

Burner is a leading utility app providing disposable phone numbers for privacy and communication management. It targets privacy-conscious users and marketplace participants, positioning itself as a premium tool for maintaining digital boundaries. Despite strong monetization and high grossing rankings, the app faces significant reputational risks. Widespread user complaints regarding billing transparency and technical reliability suggest that the product's growth is currently hindered by poor customer experience and high churn.

What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.

Frustrated
Privacy and Anonymity
Billing and Subscription Fraud... Show more

What does it look like?

What are the key features?

Disposable Phone NumbersDifferentiator

Create and burn multiple phone numbers for temporary or long-term use to protect identity

Integrated VPNDifferentiator

Built-in VPN service to ensure private browsing and block trackers

AI VoicemailDifferentiator

Smart voicemail technology powered by Phone.ai to manage and filter messages

What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate privacy and anonymity, but report billing and subscription fraud.

What Users Love

Privacy and Anonymity

It's useful for privacy reasons.

Great way to screen calls and texts.

Pain Points

Billing and Subscription Fraud

Charged after cancellation

Impossible to stop recurring charges

High confidence · 99 reviews available

How is it ranked?

ChartRankChange
Grossing#10
Free#843
No ranking data for this selection.

What are the pros and cons?

Pros

  • Strong brand recognition
  • Effective core value proposition
  • High grossing performance

Cons

  • Aggressive/unclear billing practices
  • Technical instability
  • Poor customer support responsiveness

What is the market outlook?

Growth Opportunities

  • Expansion into SMB market
  • Improving billing transparency to regain trust
  • Capitalizing on privacy-first trends

Market Threats

  • Native OS privacy features
  • Regulatory scrutiny
  • Competitors with better reliability

What are the key takeaways?

Burner: Second Phone Number is a frustrating utilities app that is available. With a 4.6/5 rating from 172.2K reviews, it frustrates many users from users. Users particularly appreciate privacy and anonymity, though billing and subscription fraud remains a common concern.

Best for: Privacy-conscious individuals, online marketplace users, and professionals needing to separate personal and work communications.

How much does it cost?

Model: subscription

Tiers:
3-day free trial$9.99/month$59.99/year$89.99/year (Premium)

Uses a high-conversion trial model followed by tiered subscription pricing, emphasizing long-term value through annual discounts and premium feature gating.

iOS Version

7.4.0

Android Version

7.6.0.3224.265731618

Release Date

Apr 1, 2012

iOS Price

Free

Android Price

Free

Independent intel to help builders create better apps.

No publisher influence. No third-party bias. Built with objectivity in mind to serve the builder community. Reports are continuously improved and refined. For informational purposes only.

Hope this helps & keep building! · Found an error?

Cite this report

Marlvel.ai. “Burner: Second Phone Number Intelligence Report.” Updated Mar 30, 2026. https://marlvel.ai/intel-report/utilities/com-adhoclabs-burner

Agent Markdown (.md)·

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