Post-call transcriptions now available for Conversation IQ customers
Customers with Conversation IQ can now access AI-powered Post-Call Transcriptions directly from the Call Recordings tab in 8x8 Work for Mobile.
This enhancement enables faster and easier call review, providing powerful AI insights directly at your fingertips.
v12.5.1iOS
Bug fixes and small improvements
v12.5iOS
Bug fixes and small improvements
v12.3.2iOS
Bug fixes and small improvements
v12.3.1iOS
Bug fixes and small improvements
v12.3iOS
Bug fixes and small improvements
v12.2iOS
Bug fixes and small improvements
v12.1.1iOS
Allow users to select reason codes when pausing an Engage queue
Bug fixes and other minor improvements
v12.1iOS
Allow users to select reason codes when pausing an Engage queue
Bug fixes and other minor improvements
v12.0.1iOS
Minor bug fixes and improvements.
v12.0iOS
The new brand identity refreshes the desktop and web applications, bringing a modern and vibrant experience that reflects the company's commitment to innovation and a customer-centric approach.
Updated Colors – A fresh colour palette.
Updated Illustrations - A dynamic visual language.
New logo and application icon – A redesigned logo that reflects the brand’s evolution.
v11.11.1iOS
Bug fixes and performance improvements.
v11.11iOS
Group MMS can now be enabled based on the usage based billing state
Accessibility updates on the landing screens and SMS is now restricted to US/CA in the 1:1 flow