High confidence · Latest 100 of 20.6K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate content quality and relevance and reliability of information, but report technical stability and crashes and aggressive auto-play and ads.
Rating: 4.6
Reviews: 20.6K
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(20.6K)Current version
4.6/ 5
+0.1 vs overall
★★★★★★
(16K)Main signal post-update: content Quality and Relevance.
Review themes
Praise
What users love
- Content Quality and Relevance
- “Best news source in the Bay area”
- “Keeps you dated with current events at home and around the world”
- “I really enjoy the morning show. Real people and love the intelligence of the news crew.”
- Reliability of Information
- “I trust them to tell it like it is!”
- “I appreciate how quickly the most recent news appears.”
Complaint
Common complaints
- Technical Stability and Crashes
- “App no longer works even after updating and deleting / reinstalling. It takes you to a blue screen”
- “App stopped working entirely. Just shows a blue screen”
- “App freezes up when I switch windows, and I have to close and reopen it”
- Aggressive Auto-play and Ads
- “The amount of ads is overwhelming and significantly detracts from the user experience”
- “Auto plays over zoom calls, auto plays over podcasts, auto plays over phone calls”
- “Started live stream and it’s still playing ads!”