Improvements and bug fixes

Bug fixes and improvements

- Bug fixes and improvements

• Improved intercom audio.
• Fixed the intercom audio talk back issue on iOS 18 devices.
• Fixed an issue where thumbnails didn’t match the correct camera name when the app was launched.
• Other bug fixes and improvements.

• Bug fixes and improvements

• Resolved an issue that caused static noise during intercom calls on select iOS devices
• Other bug fixes and improvements

• Added ringtone for intercom notifications
• Other bug fixes and improvements

• Fixed an issue that could cause the app to crash on relaunch after previously viewing a filtered camera list.
• Improved site login by adding a new "Fast Site Connectivity" setting in Advanced Options.
• Fixed an issue that could cause sites with direct on-prem connection (i.e. IP address / Hostname connection) to disconnect after closing the app.
• Other bug fixes and improvements.

• Fixed an issue with answering intercom calls that caused an error while trying to initiate the intercom call.

• Fisheye Improvements: Improved zooming and panning of dewarped Fisheye views to be more intuitive; Improved Fisheye camera views.
• Corrected an issue to allow ACC Mobile 3 app to use a connected Bluetooth headset mic instead of Mobile phone speaker when the talk down button is pressed on the app. (This feature is available only with supported cameras.)
• Fixed an issue with saved views where Live stream could not retrieve after a camera was reconnected.
• Other improvements and bug fixes.

• Fixed an issue where ACC Mobile 3 lost connection after terminating the app, requiring the user to reconnect to the sites upon each launch.

• Introduces "Recent" option to the filter menu
• Improved support for multiple sites and scalability
• Improved Fisheye camera views
• Fixed a connectivity issue that caused failure to load Camera List on app resume
• Includes other bug fixes and improvements

• Introduces Okta support for federated authentication when signing in through Avigilon Cloud Services

• Introduces in-app dewarping support for Avigilon and 3rd party fisheye cameras, allowing zooming in and panning around in the dewarped video. Note that Client Dewarping must be enabled and the Perspective setting must be set to one of the available options in the ACC Client. Available for sites running version ACC 7.12.2 or later.

Update for compatibility with sites running ACC 7.12.6 or a more recent software version.

• Introduced simple video streaming, using image polling, from cameras connected to ACC and that are set to a format other than H.264 or H.265. While it is now possible to view live and recorded video from cameras that use these formats, the quality will not be the same as H.264 or H.265, and not all app features are available when they are used.

• Added support for federated authentication from a trusted identity provider when signing in through Avigilon Cloud Services.
• Fixed an issue that could cause a long running session where the app was directly connected to one or more ACC sites to timeout after several hours and for video streaming to be interrupted. Note that for connections though Avigilon Cloud Services, where video is required to be proxied due to network conditions, a 15 minute idle session timeout still applies.
• Fixed an app crash that could occur when connecting to a large number of sites by signing in through Avigilon Cloud Services.
• Corrected a bug that prevented the multi-camera views from being reorganized

• Fixed an issue that prevented the app from streaming video from Avigilon cameras that use Dual Mode for the streaming configuration. The app would incorrectly display "Camera resolution not supported" in such cases.

• Corrected an issue that prevented large numbers of sites (30+) from being displayed in the app when logging in through Avigilon Cloud Services
• Fixed an issue where the video for rotated cameras (90 degrees or 270 degrees) could appear stretched in a multi-camera view
• Corrected an issue that caused the calendar shown when selecting a date and time in recorded view to show the wrong day of the week for a given date. This affected iOS devices set to certain regions including France, Germany, Italy, Spain, and the United Kingdom
• Prevented an app crash that occurred when attempting to view third party cameras with unsupported resolutions and stream configurations

Bug fixes

Bug fixes

Introduces support for Avigilon H4 Video Intercom calls for sites running ACC 7.6 or a later release. With this update you can receive and answer calls from your H4VI devices from your mobile phone. In addition to the ACC sites running ACC 7.6 or later, H4VI devices must be upgraded to version 3.26.0.50 firmware in order to use this feature (the latest firmware can be downloaded from the Avigilon Partner Portal).

Bug fixes

Bug fixes

Bug fixes

Using your Avigilon Cloud Services registered email address, it is now possible to seamlessly log into all of your ACC 7 sites that are connected to the Avigilon Cloud Services platform. It remains possible to manually connect to ACC 6 and ACC 7 sites by specifying the IP address/hostname, port, and login credentials for each of them.