High confidence · Latest 74 of 91 total reviews analyzed · Based on 91 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate advocate hub members appreciate the quick and easy mobile access to community platforms, but report authentication loops and sign-in failures prevent users from accessing their accounts post-update and persistent notification bugs cause icon counts to stack up indefinitely without clearing.
Rating: 2.7
Reviews: 91
Confidence: high
How did the latest release land?
Overall
3.2/ 5
★★★★★
(248)Current version
2.2/ 5
-1.0 vs overall
★★★★★
(26)Main signal post-update: authentication loops and sign-in failures prevent users from accessing their accounts post-update.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Advocate Hub members appreciate the quick and easy mobile access to community platforms
- “Users find the app a convenient way to access advocate hubs while on the go”
- “The interface is described as simple and easy to navigate for daily work tasks”
Complaint
Common complaints
- Authentication loops and sign-in failures prevent users from accessing their accounts post-update
- “Users report being stuck in a recursive loop between the app and email sign-in links”
- “The application fails to recognize credentials that function correctly on the web version”
- Persistent notification bugs cause icon counts to stack up indefinitely without clearing
- “Users report notification counts increasing even after completing all associated tasks”
- “The inability to clear notification badges creates significant frustration for daily users”
Request
Most requested
- Support for landscape orientation on tablets to improve usability for professional workflows
- “Users request tablet optimization to move beyond the current portrait-only constraint”