The latest update resulted in a significant decline in user sentiment and a 0.63 star drop in average ratings. Technical regressions in authentication flows and fitness data synchronization created critical access barriers for the user base. The update is classified as strongly negative due to these functional failures.

In this release we've introduced an enhanced sign-in process with two-step verification, while adding an extra layer of security to protect your account.
AIA Vitality members will be prompted to sign in again using the new process.