Alula Securityv3.32.5
Released September 11, 2026Major
The latest major update aimed to improve stability and sign-in flows, yet it failed to resolve recurring connectivity and authentication failures reported by users. While the rating increased by 0.4 stars, the minimal sample size renders this shift statistically insignificant. The net impact remains neutral due to persistent technical regressions.
What changed
- PerformanceImproved video clip download functionality for specific cameras
- New featureAdded Face ID and Touch ID setup during initial sign-in
- UXSequential sign-in prompts for better flow
- UXAlarms and alerts now respect partition permissions
- PerformanceFaster and more reliable loading for the arming bar
- PerformanceInstant loading and updates for Keyfobs
- UXTheme updates to maintain brand colors in light and dark modes
- UXEnhanced privacy mode to hide more camera images
- UXClearer status indicators for offline panels
- PerformanceFixed navigation bar disappearance and session expiration sign-outs
Reception
UX
The introduction of biometric sign-in options and sequential prompts provides a foundation for improved user access, though feedback volume remains insufficient to confirm adoption.
Performance
backfiredUsers report persistent connectivity failures and authentication errors requiring manual resets, indicating the stability fixes did not resolve core session expiration issues.
Marlvel takeaways
- Prioritize investigation into authentication and connectivity flows, as users continue to report forced manual logouts post-update.
- Address the discrepancy between camera volume settings and actual output, as users report audio remains low despite maximum configuration.
- Monitor incoming feedback volume closely, as the current five-review sample size is insufficient to validate the observed 0.4 star rating fluctuation.
Original release notes
- Improved video clip downloads on certain cameras. - Set up Face ID / Touch ID right when you first sign in. - Sign-in prompts now show one at a time, in the right order. - Alarms and alerts now follow your partition permissions. - The arming bar loads faster and more reliably. - Keyfobs now load right away and update instantly. - The "Default" theme keeps your provider's brand color in light and dark. - Private mode now hides more camera images. - Offline panels now clearly show "System Offline." - Fixed the navigation bar disappearing after switching accounts. - Fixed getting signed out after your session expired. - The support phone number now appears under a "Phone" label. - Misc bug fixes and stability improvements.