Amazon Prime Video user reviews, decoded

High confidence · Latest 120 of 21.3K total reviews analyzed

Upset

Recent user voice shows an upset sentiment. Users appreciate exclusive content and original series provide a diverse entertainment library that keeps some users engaged, but report frequent and long advertisement breaks during series and movies degrade the viewing experience for paying subscribers.

Rating: 4.8

Reviews: 21.3K

Confidence: high

The latest update failed to address the primary driver of negative sentiment, which is the high frequency of advertisements, while simultaneously introducing new playback stability issues.

How did the latest release land?

Overall
4.4/ 5
★★★★★★
(8.2M)
Current version
4.8/ 5
+0.4 vs overall
★★★★★
(3M)
Main signal post-update: exclusive content and original series provide a diverse entertainment library that keeps some users engaged.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Review themes

Praise

What users love

  • Exclusive content and original series provide a diverse entertainment library that keeps some users engaged
Complaint

Common complaints

  • Frequent and long advertisement breaks during series and movies degrade the viewing experience for paying subscribers
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 21,317 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Amazon Prime Video, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0