High confidence · Latest 120 of 3K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate extensive library of anime and movie content provides significant entertainment value for subscribers and recent addition of playback speed controls improves viewing flexibility for power users, but report aggressive advertisement implementation during video playback frustrates users who already pay for membership and technical instability including app crashes and playback errors degrades the core viewing experience.
Rating: 4.2
Reviews: 3K
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(8.2M)Current version
4.8/ 5
+0.4 vs overall
★★★★★
(3M)Main signal post-update: extensive library of anime and movie content provides significant entertainment value for subscribers.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Extensive library of anime and movie content provides significant entertainment value for subscribers
- “Users appreciate the variety of anime titles available on the platform”
- “The breadth of the movie catalog is cited as a primary benefit of the membership”
- Recent addition of playback speed controls improves viewing flexibility for power users
- “Users report that variable speed playback makes the service more competitive with other platforms”
- “The feature is noted as a reason to increase usage frequency”
Complaint
Common complaints
- Aggressive advertisement implementation during video playback frustrates users who already pay for membership
- “Users report frequent and long ad breaks that interrupt the viewing experience”
- “The requirement to pay extra for an ad-free experience is perceived as a greedy business practice”
- Technical instability including app crashes and playback errors degrades the core viewing experience
- “Users report frequent crashes and playback failures that require app reinstallation”
- “Inconsistent behavior with resume functionality and playback controls causes significant user friction”
- Pay-to-rent model for specific content creates confusion and dissatisfaction among existing subscribers
- “Users express frustration when content they expect to be included requires additional rental fees”
- “The perception of a double-pay model for premium content drives negative sentiment”
Request
Most requested
- Consistent and standard video player controls across all devices to match competitor experiences
- “Users request native-style controls that function reliably on Apple TV and mobile devices”
- “Standardized subtitle and playback settings are requested to improve accessibility”