High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate high-fidelity audio quality and timed lyrics provide a premium listening experience for subscribers, but report persistent login failures and authentication errors prevent users from accessing their accounts post-update.

Rating: 2.2

Reviews: 99

Confidence: high

How did the latest release land?

Overall
4.6/ 5
(720.5K)
Current version
2.2/ 5
-2.4 vs overall
(351)
Main signal post-update: persistent login failures and authentication errors prevent users from accessing their accounts post-update.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • High-fidelity audio quality and timed lyrics provide a premium listening experience for subscribers
    • Users highlight the clarity of Hi-Res files at the current price point
    • Timed word-to-word lyric animations are noted as a unique and enjoyable feature
Complaint

Common complaints

  • Persistent login failures and authentication errors prevent users from accessing their accounts post-update
    • Multiple reports of infinite loading screens and inability to accept terms of service
    • Users are frequently signed out and unable to re-authenticate their credentials
Request

Most requested

  • Improved cross-platform playlist migration tools to simplify switching from competing music services
    • Users express frustration over the inability to transfer existing libraries from other platforms

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Apple Music for Artists, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0