ASOS - Shop Fashion Online user reviews, decoded
High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
Recent user voice shows an excited sentiment. Users appreciate the intuitive interface and simple navigation make browsing the extensive clothing catalog a pleasant experience and frequent special offers and student discounts provide high value for budget-conscious shoppers seeking trendy items. On the flip side, users report that return shipping instructions are often incorrect, leading to lost parcels and financial loss.
Rating: 4.7
Reviews: 50
Confidence: high
The latest update does not explicitly address the recurring complaints regarding return logistics or discount application, so these issues remain active.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The intuitive interface and simple navigation make browsing the extensive clothing catalog a pleasant experience
- Frequent special offers and student discounts provide high value for budget-conscious shoppers seeking trendy items
- The inclusion of specialized sizing options like tall ranges helps underserved shoppers find well-fitting clothing
Common complaints
- Users report that return shipping instructions are often incorrect, leading to lost parcels and financial loss
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 50 reviews. Updated regularly.