Report updated May 19, 2026

Overview · Full Intel report in progress

Tourist Refund Scheme is an established travel app that is completely free. With a 3.5/5 rating from 718 reviews, it shows polarized user reception.

What is Tourist Refund Scheme?

The Tourist Refund Scheme (TRS) app is a government-issued tool designed to streamline the tax refund process for travelers departing Australia. It allows users to pre-lodge claim information and generate a QR code, which is intended to grant access to a dedicated, faster processing queue at the airport.

Current Momentum

v2.1

This latest version contains a number of improvements and bug fixes.

Competition

Rivals identification in progress

7-Day Rank Pulse 🇺🇸

Travel

No ranking data

Rating Pulse 🇺🇸

What makes this app unique?

What Does It Look Like?

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What Are The Key Features?

Claim Data EntryStandard

Users can input and save required TRS claim information directly within the mobile application.

Multi-session EditingStandard

The app allows users to save progress and edit their claim details over multiple sessions before final submission.

QR Code GenerationStandard

Once details are finalized, the app generates a unique QR code that must be presented to an officer at the TRS counter.

Expedited ProcessingStandard

The app aims to provide users with access to a dedicated queue at the airport to speed up the claim verification process.

How much does it cost?

Free

Who Built It?

Department of Home Affairs

View Publisher Intel →
Travel

Enrichment in progress

Publisher profile available very soon

What other apps does Department of Home Affairs make?

AustralianETA

AustralianETA

Travel

View Intel →
ABTC

ABTC

App

Australian Immi App

Australian Immi App

Travel

myVEVO

myVEVO

Travel

Analysis in progress, available soon

What do users think recently?

Analysis in progress, available soon

View the full user-sentiment analysis

Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.

Go deeper

Analysis in progress, available soon

What is the competitive landscape for Tourist Refund Scheme?

Where is it available?

Localized markets (1)

United States

How's The Travel Market?

How does it evolve in the Travel market?

Rank progression

9 active rankings tracked — 30-day window

Strategic analysis coming soon

SWOT, key takeaways & outlook

The outtake for Tourist Refund Scheme

Key Takeaways

While the app is designed to expedite the refund process, user experience is inconsistent, with reports of both successful, fast processing and technical errors or rejection at the airport.

Where Is It Heading?

Trend analysis

Available very soon

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Tourist Refund Scheme, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Cite this report

Marlvel.ai. “Tourist Refund Scheme Intelligence Report.” Updated May 19, 2026. https://marlvel.ai/apps/au-gov-customs-trs

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