High confidence · 67 reviews analyzed · Based on 67 reviews. Signal may be noisy.
Excited
Recent user voice shows a excited sentiment. Users appreciate convenience of digital collection qr code, but report sync issues with parcel tracking.
Rating: 4.8
Reviews: 67
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(252.6K)Current version
4.8/ 5
+0.4 vs overall
★★★★★
(1.3K)Main signal post-update: convenience of digital collection QR code.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Convenience of digital collection QR code
- “Users report faster Post Office visits”
Complaint
Common complaints
- Sync issues with parcel tracking
- “Users report delayed status updates”
Request
Most requested
- Improved manual entry for non-eligible items
- “Users request easier tracking for international parcels”