High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate video calling functionality provides a reliable way to connect with friends and family members, but report post-update regressions break core calling functionality and remove access to previous call history.
Rating: 4.4
Reviews: 50
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(11.8M)Current version
3.0/ 5
-1.4 vs overall
★★★★★
(4)Main signal post-update: post-update regressions break core calling functionality and remove access to previous call history.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Video calling functionality provides a reliable way to connect with friends and family members
- “Users frequently mention using the app to maintain contact with family and partners”
- “The service is described as a convenient alternative for video communication”
Complaint
Common complaints
- Post-update regressions break core calling functionality and remove access to previous call history
- “Users report that the application forces link sharing instead of direct calling”
- “Multiple reports confirm that call history logs have disappeared following the latest update”
Request
Most requested
- Restoration of direct calling and call history visibility to improve usability for longtime users
- “Users explicitly request the return of the previous calling interface and history logs”
- “The current requirement to generate links for every call is described as a major friction point”