The latest major update triggered a severe negative reaction, causing the average Android rating to drop from 3.86 to 2.74 stars. Technical instability, specifically data synchronization failures and broken navigation, has disrupted core wellness plan management. The update is currently failing to deliver its intended utility, resulting in a strongly negative impact on user sentiment.

New in this release: Easily manage your pet’s wellness plan right from the app.

You can now:

· Manage auto-renewal preferences
· View wellness plan payment history
· View scheduled payments for a monthly wellness plan
· Make payments securely
· Manage plan payment methods