High confidence · Latest 100 of 1.4M total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate beginner-friendly workouts and convenience and time efficiency, but report predatory billing practices and difficult cancellation and refunds.
Rating: 4.7
Reviews: 1.4M
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(1.4M)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(704K)Main signal post-update: beginner-Friendly Workouts.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Beginner-Friendly Workouts
- “definitely a good workout for beginners”
- “Great for beginners like me”
- Convenience and Time Efficiency
- “The best part, 15 minutes a day, convenient.”
- “easy to do and time friendly!!”
Complaint
Common complaints
- Predatory Billing Practices
- “Illegally charged me a renewal when I did not sign up”
- “Bills a very high renewal charge BEFORE the renewal date”
- Difficult Cancellation and Refunds
- “there is legitimately no way to cancel the auto renew.”
- “canceled the membership after being charged... they are denying me a refund”