High confidence · 74 reviews analyzed · Based on 74 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate historical performance and core utility provided high value in previous years of usage, but report false device integrity flags incorrectly identify non-rooted phones as unreliable or rooted hardware and registration failures and unexpected state errors block access to essential banking services post-update.

Rating: 4.1

Reviews: 74

Confidence: high

How did the latest release land?

Overall
4.1/ 5
(453.9K)
Current version
3.0/ 5
-1.1 vs overall
(97)
Main signal post-update: false device integrity flags incorrectly identify non-rooted phones as unreliable or rooted hardware.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch2 releases in range

Review themes

Praise

What users love

  • Historical performance and core utility provided high value in previous years of usage
    • Long-term users recall the application functioning reliably in past years
    • Some users express nostalgia for the app performance prior to recent updates
Complaint

Common complaints

  • False device integrity flags incorrectly identify non-rooted phones as unreliable or rooted hardware
    • Users report receiving error codes indicating their device is rooted despite using standard hardware
    • The application prevents login by incorrectly flagging genuine physical devices as unreliable
  • Registration failures and unexpected state errors block access to essential banking services post-update
    • Users consistently encounter unexpected state errors during the mobile number verification stage
    • Registration attempts fail repeatedly across multiple device models following the latest update
  • Forced application updates during active payment requests disrupt the user transaction flow
    • The app forces a mandatory update in the middle of a pending payment request
    • Users find the interruption of time-sensitive transactions to be a poor experience

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by BHIM SBIPay, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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