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bigbasket: Groceries and more vs its rivals

Side-by-side comparison against bigbasket: Groceries and more's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

bigbasket: Groceries and more
This App
Chaldal: Online Grocery
Nemesis
هوازن Hawazen Market
Contender
Tasco Supermart & Pharmacy
Contender
H&Lxpress
Contender
Beelivery Driver
Contender
Crate & Barrel
Peer
Migros – Einkaufen & Sparen
Peer
Groupon - Local Deals Near Me
Peer
Best Buy: Tech Deals & Savings
Peer
Core Identity
DeveloperBigBasket.comChaldalTECH WORKS (PRIVATE) LIMITEDTECH WORKS (PRIVATE) LIMITEDH & L RETAIL SDN BHDWe Deliver Local LtdCrate and BarrelMigrosGroupon, Inc.Best Buy Co., Inc.
CategoryShoppingShoppingShoppingShoppingShoppingShoppingShoppingShoppingShoppingShopping
PlatformAndroid, iOSAndroidiOSiOSiOS, AndroidAndroidiOS, AndroidiOSAndroid, iOSiOS
Store Metrics
Rating4.8 / 54.6 / 55.0 / 50.0 / 52.6 / 53.4 / 54.7 / 54.6 / 54.8 / 54.9 / 5
Ratings Count11,64934,25210226,36312,057992587,8501,671,318
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateJun 26, 2013Jul 24, 2015Nov 15, 2022May 10, 2024May 27, 2020Jan 14, 2015May 31, 2012May 2, 2014Feb 27, 2010May 16, 2009
Last UpdatedMay 14, 2026Feb 4, 2026Dec 5, 2022May 7, 2026May 18, 2026Jan 31, 2025Apr 27, 2026May 17, 2026Jun 25, 2026Jun 25, 2026
Sentiment & Reviews
Sentimentmixed-----mixed--positive
Score55/100-----45/100--85/100
Praises
  • Fast delivery turnaround times provide significant convenience for daily grocery shopping needs
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  • User friendly interface design makes account management and credit card payments feel efficient
--
  • Curbside pickup convenience
Complaints
  • Inconsistent quality of fresh produce and frozen items leads to frequent customer dissatisfaction
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  • Frequent application crashes during cart access or product viewing break the shopping flow
--
  • Marketplace navigation friction
Requests
  • Email-based login functionality for international users without local phone numbers
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  • Native iPad support is required to provide a functional experience for browsing furniture
--
  • Improved search filtering
Strategic Intel
Strengths
  • TATA enterprise brand trust drives household loyalty
  • Multi-language search lowers friction in Tier 2/3 markets
  • Direct-from-farmer sourcing improves private-label margins
-
  • Integrated fleet management replaces third-party logistics costs
  • Cloud-based POS integration creates high switching costs for merchants
  • Integrated POS and delivery management functions as a unified B2B operational hub
--
  • Design Trade Program locks in high-volume professional purchasing
  • AR visualization reduces high-ticket return rates
  • Registry integration drives high-intent customer acquisition
-
  • High-volume inventory across beauty and fitness sustains daily active usage
  • Apple Pay integration reduces friction in the checkout funnel
  • Price Match Guarantee prevents showrooming-driven churn
  • AR visualization reduces high-value item return rates
  • Omnichannel curbside pickup creates physical-digital bridge
Weaknesses
  • Inconsistent cold-chain packaging leads to frozen-item spoilage
  • Generic support responses frustrate users during refund disputes
  • Payment gateway errors disrupt core checkout flow
-
  • No consumer-facing network effects
  • Limited inventory depth compared to established aggregators
  • Minimal user review volume
  • Gated demo-request pricing model creates a high-friction barrier for small-scale merchant acquisition
--
  • Frequent cart crashes during checkout
  • Registry inventory logic failures
  • Lack of native tablet interface
-
  • Infinite-scroll discovery creates decision fatigue
  • Lack of personalized filters compared to curated competitors
  • Android-iOS rating parity is non-existent due to lack of recent Android development
  • Membership-gated deals create friction for casual users
  • Marketplace expansion introduces third-party quality risks
  • Legacy checkout flows occasionally lag
Pricingfreefreesubscriptionsubscriptionfreefreefreefreefreefreemium
MomentumMaintenance-ZombieMaintenanceIntense-MaintenanceIntenseIntenseMaintenance
Update Cadence5 versions, ~8d avg-1 versions1 versions5 versions-2 versions, ~35d avg5 versions5 versions, ~7d avg3 versions, ~21d avg

Compare bigbasket: Groceries and more head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by bigbasket: Groceries and more, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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