BigCommerce vs its rivals

Side-by-side comparison against BigCommerce's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

BigCommerce
This App
Fleetiqo
New Kid
Core Identity
DeveloperBigCommerceLytx, Inc.Construction Contractor Services, LLCMoement Inc.Tablet Command, IncPierre CARRON DE LA CARRIEREMyCarrier LLC
CategoryBusinessProductivityBusinessBusinessProductivityProductivityBusiness
PlatformiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOSiOS, Android
Store Metrics
Rating4.5 / 54.5 / 54.3 / 54.6 / 54.0 / 50.0 / 55.0 / 5
Ratings Count6204385112914402
PriceFreeFreeFreeFreeFreeFreeFree
Release DateSep 26, 2019Oct 29, 2020Jul 31, 2017Apr 14, 2021Oct 18, 2016Dec 8, 2025Sep 7, 2025
Last UpdatedApr 22, 2026May 11, 2026May 11, 2026May 10, 2026May 5, 2026Mar 25, 2026Feb 25, 2026
Sentiment & Reviews
Sentimentnegativemixedpositive-terrible--
Score35/10065/10080/100-20/100--
Praises
  • Mobile monitoring of store orders provides essential convenience for busy business owners on the go
  • Ease of event review
--
  • Resource tracking and incident management tools provide essential situational awareness for modern fire service operations
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Complaints
  • Frequent application crashes during inventory adjustments prevent users from managing product variants effectively
  • Android stability issues
--
  • Frequent application crashes during map interactions and status updates render the tool unusable for first responders
  • Unreliable notification delivery and incorrect alert tones prevent timely response to emergency dispatch calls on Android
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Requests
  • Expanded in-app management features reduce the need to log into the desktop website
---
  • Critical alert functionality to bypass silent mode and ensure dispatch tones reach users during emergencies
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Strategic Intel
Strengths
  • Multi-storefront support lowers administrative overhead for enterprise merchants
  • Mobile-native catalog management reduces friction for physical-digital retail sync
  • 90-day trend line visualization provides unique driver-centric performance data
  • FMCSA-compliant ELD service ensures high daily utility
  • 700-topic safety library functions as a B2B distribution barrier into compliance-heavy trade partnerships
  • All-in-one suite architecture reduces software overhead for small contractors compared to specialized point solutions
  • Integrated POS creates high switching costs
  • Smart Schedule engine maximizes facility utilization
  • Offline functionality ensures data access during disaster events
  • CAD integration creates high switching costs for enterprise clients
  • Multi-currency support enables international rental operations
  • VIN decoder provides immediate utility for vehicle acquisition
  • Mobile-first shipper KPI access reduces manual sales overhead [Platform: iOS/Android]
  • AI-driven book-of-business insights provide immediate value to carrier reps [Feature: AI Insights]
Weaknesses
  • Frequent crashes during variant editing block core management workflows
  • 0.7★ Android-iOS rating gap indicates platform-specific stability issues
  • 0.86★ Android-iOS rating gap on majority Android base
  • No integrated maintenance shop network compared to Fleetio
  • Manual field log entry creates friction compared to automated daily-reporting workflows in nemesis apps
  • Mobile UX lacks high-frequency polish required for active job site documentation
  • No offline mode for low-connectivity service areas
  • Lacks specialized safety-compliance modules for mobile fleets
  • 0.7★ Android-iOS rating gap drives platform-specific churn
  • Frequent map-interaction crashes render the tool unusable
  • No maintenance-shop network integration
  • Lacks predictive AI service advisory tools
  • Zero Android rating count indicates low adoption on the platform [Android: 0 ratings]
  • Dependency on existing TMS accounts restricts new user acquisition [Pricing: TMS-only]
Pricingfreesubscriptionsubscriptionsubscriptionsubscriptionsubscriptionfree
MomentumMaintenanceMaintenanceMaintenanceMaintenanceMaintenance-Maintenance
Update Cadence2 versions, ~1d avg2 versions, ~10d avg2 versions, ~3d avg2 versions, ~2d avg2 versions, 1 majors/6mo, ~64d avg-2 versions, 2 majors/6mo, ~1d avg

Compare BigCommerce head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by BigCommerce, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0