Biman
Biman is a travel utility app for Biman Bangladesh Airlines passengers, enabling flight booking, check-in, and trip management on iOS and Android.
The App DNA
What makes this app unique?
The app removes the need for ground staff interaction during check-in and provides a direct, commission-free sales channel for the airline.
For Biman Bangladesh Airlines passengers requiring flight booking, check-in, and trip management services.
What does it look like?
Key features
Search and purchase one-way, round-trip, and multi-city flights directly within the app.
Self-service check-in for domestic and international routes using PNR or ticket number.
Lookup tool for flight updates via flight number or route.
How much does it cost?
The app functions as a direct sales channel for the airline, with no subscription or premium tiers identified.
Velocity
Dormant developmentperformanceShow more...
Biman shows no signs of active development, with the latest release occurring 662 days ago. The development history is limited to minor bug fixes and functional adjustments, with no new features or content updates identified in the provided history. Given the lack of updates for well over a year, the app is classified as a zombie project.
Who built it?
User Sentiment
What do users think recently?
Fresh user feedback skews frustrated. Users appreciate the booking process provides a smooth and clean user interface for purchasing international flight tickets, but report system errors prevent users from retrieving trip details or boarding passes using their booking reference numbers.
How are ratings & reviews evolving?
What users say, by theme
- The booking process provides a smooth and clean user interface for purchasing international flight tickets
- System errors prevent users from retrieving trip details or boarding passes using their booking reference numbers
59 of 59 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 2 user requests, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Biman
How's the Travel market?
Biman sits at #86 on the Travel & Local free chart in Bangladesh. The 2.55-star rating across 59 analyzed reviews highlights a significant gap between the app's intended utility and its current functional stability.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Biman
Where is it heading?
The outlook for Biman's mobile presence is declining due to a lack of feature investment and persistent functional instability. Without a commitment to backend stability, the app will continue to lose its role as a primary sales channel, forcing passengers toward third-party alternatives.
- The 21-month development gap indicates the app is in maintenance mode, leaving critical PNR retrieval errors unaddressed for the long term.
- Persistent booking failures drive users to third-party aggregators, which erodes Biman's direct-channel revenue and increases distribution costs.
The SWOT
- Direct-to-consumer booking engine reduces third-party distribution costs
- Local mobile wallet integration would improve domestic accessibility
Next best moves
Audit PNR retrieval backend because users report consistent failures fetching trip data → restore basic utility.
+ 1 more prioritized moveThe counter-intuitive read
The app's poor rating is actually a retention signal…
Read the full takeBottom line
Biman's mobile app is currently failing to serve as a reliable sales channel due to persistent system errors. Addressing the PNR retrieval and pricing display issues would restore the app's utility and reduce the reliance on third-party travel aggregators.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Biman's app reliable for booking international flights?
Can I access my boarding pass through the Biman app?
Does the Biman app support local payment methods like bKash?
Sources
- [1] Play Store listing
- [2] App Store listing
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