The latest update, categorized as a performance improvement, resulted in a severe negative impact on user sentiment and stability. The average rating dropped from 2.49 to 1.31 on Android, driven by new functional regressions in authentication and QR code management. The update failed to address core stability, leading to a net decline in app usability.

We're always working on new improvements and bug fixes. Stay safe and stay updated with the latest version for better experience with Bank Islam Berhad.