High confidence · Latest 100 of 143 total reviews analyzed · Based on 143 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate fun and enjoyment and convenience, but report billing and overcharging and inability to end rides.
Rating: 4.9
Reviews: 143
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(1.8M)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(1.5M)Main signal post-update: fun and Enjoyment.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Fun and Enjoyment
- “So much fun, makes a great date night!”
- “fun!!!”
- “This was my first time riding an electric scooter and it was a lot of fun.”
- Convenience
- “great ride. beats walking.”
- “Con-ven-ient!! Perfect to get around without a vehicle.”
- “Ease of use! Amazing”
Complaint
Common complaints
- Billing and Overcharging
- “They rip you off big time, and the service is terrible.”
- “Charged me double!”
- “auto reload is set to on, and will charge you 4$ repeatedly for every mile”
- Inability to End Rides
- “wont let users end rides despite parking in allowed area.”
- “impossible to park the scooter. I was in a safe zone and it says can't park there.”
- “couldn't stop ride for a long time.”