Birdeye user reviews, decoded
Medium confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate centralized dashboard for multi-channel communication, but report mobile app navigation and notification delays.
Rating: 4.1
Reviews: 99
Confidence: medium
How did the latest release land?
Overall
4.2/ 5
★★★★★
(772)Current version
4.4/ 5
+0.1 vs overall
★★★★★★
(499)Main signal post-update: centralized dashboard for multi-channel communication.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Review sentiment over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
Praise
What users love
- Centralized dashboard for multi-channel communication
Complaint
Common complaints
- Mobile app navigation and notification delays
AI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.