High confidence · Latest 100 of 38.3K total reviews analyzed

Upset

Recent user voice shows a upset sentiment. Users appreciate peace of mind, but report app crashes and stability and device connectivity issues.

Rating: 4.3

Reviews: 38.3K

Confidence: high

How did the latest release land?

Overall
4.2/ 5
(38.3K)
Current version
4.3/ 5
+0.1 vs overall
(33K)
Main signal post-update: peace of Mind.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Peace of Mind
    • This app gave me peace of mind.
    • Blue helps me feel safe and protected while I'm away
Complaint

Common complaints

  • App Crashes and Stability
    • App keeps crashing when trying to login.
    • Constantly freezing!
    • App crashes during initial setup.
  • Device Connectivity Issues
    • The cameras failed to sync or drop sync
    • My indoor camera doesn't stream anymore on the app.
    • Not working with S26 Ultra.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Blue by ADT, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0