BOS:311 user reviews, decoded
Low confidence · Latest 61 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Recent user voice shows an upset sentiment. Users appreciate responsive city service teams provide effective resolution for specific community infrastructure maintenance requests, but report frequent application crashes and loading errors prevent users from submitting new incident reports.
Rating: 2.9
Reviews: 99
Confidence: low
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Responsive city service teams provide effective resolution for specific community infrastructure maintenance requests
Common complaints
- Frequent application crashes and loading errors prevent users from submitting new incident reports
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.