BOS:311 user reviews, decoded
Low confidence · Latest 61 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows an upset sentiment. Users appreciate responsive city service teams provide effective resolution for specific community infrastructure maintenance requests, but report frequent application crashes and loading errors prevent users from submitting new incident reports.
Rating: 2.9
Reviews: 99
Confidence: low
How did the latest release land?
Overall
3.0/ 5
★★★★★
(298)Current version
2.6/ 5
-0.4 vs overall
★★★★★★
(82)Main signal post-update: frequent application crashes and loading errors prevent users from submitting new incident reports.
Review themes
Praise
What users love
- Responsive city service teams provide effective resolution for specific community infrastructure maintenance requests
Complaint
Common complaints
- Frequent application crashes and loading errors prevent users from submitting new incident reports
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.