High confidence · Latest 67 of 101 total reviews analyzed · Based on 101 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate simple database navigation allows church staff to quickly locate member contact information and addresses, but report authentication failures and login loops prevent users from accessing their church database after recent updates and severe performance degradation and slow load times make the application feel unusable for daily tasks.
Rating: 2.7
Reviews: 101
Confidence: high
How did the latest release land?
Overall
3.1/ 5
★★★★★
(228)Current version
2.7/ 5
-0.4 vs overall
★★★★★★
(27)Main signal post-update: authentication failures and login loops prevent users from accessing their church database after recent updates.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Simple database navigation allows church staff to quickly locate member contact information and addresses
- “Users appreciate the simplicity of finding phone numbers and addresses for church family”
- “The database structure is described as easy to navigate for basic information retrieval”
Complaint
Common complaints
- Authentication failures and login loops prevent users from accessing their church database after recent updates
- “Users report being unable to log in or getting stuck on the initial screen”
- “Multiple accounts of the app failing to recognize valid credentials or church domains”
- Severe performance degradation and slow load times make the application feel unusable for daily tasks
- “Users describe the app as extremely slow to the point of being non-functional”
- “Reports of multi-minute load times on modern mobile hardware”
- Broken password recovery and help links prevent users from resolving account access issues independently
- “The forgot password email trigger fails to send messages to users”
- “Help and support links within the application produce errors instead of providing assistance”
Request
Most requested
- Modern biometric authentication support would eliminate the need to manually type credentials during every session
- “Users request face or touch identification to avoid repetitive login friction”
- “Frequent manual sign-ins are cited as a major pain point for daily users”